Willow Creek Community Church is an egalitarian non-denominational, multi-site church in and across Chicagoland passionate about helping people take next steps to love God, love people, and change the world. Fighting poverty and injustice so that lives are transformed and Jesus is known is the mission of the Willow Creek Care Center. We live out this mission by sharing the hope and love of Christ while meeting basic needs and offering long-term solutions that empower people toward a more stable future. 

As the Food and Warehouse Coordinator you will manage all aspects of the warehouse, food receiving and distribution process, and front-of-house operations for the Food Store (food pantry). In addition, you will recruit, train, and lead all food and warehouse volunteers, including the gleaners and Rescue Hub Food Program. You will own the responsibility of maintaining food safety certification, OSHA-compliant standards, and accurate records for food and clothing related audits and inventory.

The salary range for this position is $43,000 - $59,000 annually and is dependent upon levels of experience and/or education. Our comprehensive benefits package includes medical, dental and vision insurance, life insurance, retirement savings with company match, maternity and paternity leave, generous paid time off, mental health counseling reimbursement, and more.

Job Responsibilities

• Manage all aspects of the warehouse and food distribution processes, including monthly weight tracking and reporting, inventory, payment of invoices, and GCFD/audit compliance 
• Maintain organization/cleanliness of warehouse, including the maintenance and replacement of equipment and trucks
• Supervise food rescue program, including the scheduling of partners and volunteer gleaners, recruiting additional volunteers and partners, and maintaining the Meal Connect GCFD data
• Recruit, onboard, and equip through regular training and communication all food/warehouse/garden volunteers, special groups (including student work programs), and truck drivers
• Participate in staff coverage rotation, team meetings, and CC-wide events planning & execution
• Cultivate existing relationships with current partners and vendors, and establish new relationships with additional partners and donors

Success is Defined As…

• A fully-stocked store reflecting a variety of high-quality products and items relevant to our customer-base
• An annual inventory and audit process that reflects compliance and accuracy
• A clean, organized, safe, OSHA-compliant warehouse and food store
• Strong relationships with GCFD and all partners and donors
• Healthy, growing volunteer teams led by equipped and empowered volunteer leaders

Preferred Skills and Experience

Skills/Competencies:

• Warehouse machinery operation including heavy machinery
• Strong organizational skills, systemic and efficient stock management
• Proficient administrative skills in recording and tracking data
• Effective leadership, enhancing productivity and operational efficiency
• Clear communication skills
• Excellent customer service

Personal Characteristics:

• Attention to detail
• Personal drive, self-motivated
• Enjoys building new things and improving existing systems and processes
• Compassionate, collaborative leader
• Self-Aware: Knows where they have weaknesses, and finds others to fill in those gaps
• Action-oriented: Thrives in high-challenge situations, highly responsible, and able to make progress in multiple areas at the same time
• Team-oriented: Strong team player who can bring their absolute best to staff and volunteer teams 
• Currently or will in future be a regular attender of a Willow church campus.

Education and Experience:

• Volunteer Leadership experience
• Warehouse/Retail Experience
• Bachelor's degree (or equivalent experience) and nonprofit experience preferred