ABOUT US

Coastal Community Bank is a leader in Banking with strong Financial infrastructure leading Banking as a Service (BaaS) and Fintech strategies. The people at Coastal not only help people with their personal banking; they help businesses with banking technology integration that leads to business growth, flexible financing, and unimagined potential. We think and work like entrepreneurs, always moving and constantly improving. We are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here.

WHAT YOU'LL DO

The KYC EDD QC Analyst I plays an integral role in the Compliance Department of CCB. This position is responsible for conducting detailed quality control reviews of the bank's Know Your Customer (KYC) Enhanced Due Diligence (EDD) processes to ensure compliance with regulatory requirements and internal policies. The Analyst I will focus on reviewing lower to moderately complex customer profiles and performing in-depth analysis to identify potential risks associated with high-risk clients. This role requires a strong understanding of AML (Anti-Money Laundering) and CDD (Customer Due Diligence) practices, as well as the ability to deliver actionable recommendations to enhance the bank's overall KYC EDD framework.

HOW YOU'LL DO IT

• Perform thorough quality control reviews of KYC EDD processes and customer profiles.
• Analyze customer information and documentation to verify accuracy and completeness.
• Review and evaluate the risk rating and risk profile of high-risk customer accounts.
• Ensure adherence to regulatory requirements, AML laws, and the bank's KYC policies.
• Collaborate with the other members of the KYC EDD QC team and potentially other stakeholders to outline potential discrepancies for discussion with the EDD team and to provide thoughtful perspectives on opportunities to enhance processes.
• Conduct sample testing of KYC EDD files to assess the effectiveness of control measures.
• Stay updated on changes in regulatory guidelines and industry best practices related to KYC EDD.
• Prepare clear and concise reports documenting findings and suggested improvements.

WHAT YOU'LL BRING

• Familiarity with AML regulations, including the USA PATRIOT Act, FATF Recommendations, and OFAC guidelines.
• Proficiency in conducting customer risk assessments and enhanced due diligence investigations.
• Ability to analyze complex customer data and identify potential red flags.
• Strong attention to detail and analytical skills.
• Familiarity with compliance-related software and tools.
• Excellent written and verbal communication skills.
• Ability to work independently and efficiently in a fast-paced environment.
• Understanding of high-risk customer typologies and associated risks.

EDUCATION/EXPERIENCE

• Bachelor’s degree in finance, Accounting, Business, or a related field.
• Minimum of 1-3 years of experience in KYC/AML compliance, with a focus on EDD reviews.

HOW YOU’LL THRIVE AT COASTAL

• Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development.
• Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference.
• Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust.
• Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box.
• Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.
• Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence.

BEING YOU AT COASTAL

Coastal is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also committed to compliance with all fair employment practices.

PHYSICAL DEMANDS

The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee must:

• Can sit for extended periods of time.
• Can stand for extended periods of time.
• Can perform repetitive finger, hand, and arm movement.
• Can use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc. 
• Able to view and read computer screens for extended periods.
• Can occasionally stoop, kneel, crouch, or crawl.
• Can occasionally lift or move up to 10 pounds.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.