Panorama Orthopedics & Spine Center has been a trusted provider of orthopedic care in metro Denver for more than 70 years. Though we have grown over time, our values have remained the same. Our group of more than 40 orthopedic surgeons is one of the largest orthopedic groups in the United States. Here we are committed to quality, teamwork, and accountability.

Panorama provides a competitive total compensation package, including a full benefits package and a Profit-Sharing plan.  Beyond compensation, we provide an environment where you will find yourself surrounded by great people dedicated to helping patients and supporting each other.  We make a difference in the lives of others by helping them Do More and Feel Better. 

Position Overview

 Schedules surgery appointments for patients in an efficient and timely manner.

Essential Functions

• Provide excellent customer service to internal and external customers through prompt response and courteous communication.

• Books, coordinates and reschedules patients’ surgical appointments and post-op appointments.  Relays necessary messages to physicians, staff, and facilities.  Mails/emails detailed info to patients.

• Maintains and updates current information on physician’s surgery schedules, including block times at various hospitals.

• Discusses and counsel's patients on surgery information, guidelines, facility, date, time etc.

• Faxes surgeon’s pre-op test/clearance orders to Primary Care Physician and referring physician and instructs the patient to make an appointment

• Ongoing training and development of surgery schedulers

• Serve as a liaison between surgery schedulers and facilities

• Collaborating with facility partners to improve scheduling policies and processes.

Other:

• Enhances professional growth and development through in-services, meetings and education programs

• Covers co-workers and cross trains as necessary to meet the needs of the clinic

• Participates in POSC Clinic meetings regarding hospital scheduling policies, quality issues and other concerns as needed

• Other duties as assigned.

Pay Information: $22 to $27/hour, based on years of experience.

Knowledge/Skills Abilities Required 

• High School diploma or GED

• Two years’ work experience in a medical office setting and/or scheduling program preferred.

• Knowledge of medical terminology, computer experience.  

• Knowledge of medical office procedures including surgery procedures and practices.  Knowledge of interrelationship of surgery department with laboratory and radiology.  Knowledge of grammar, spelling and punctuation to type patient information.  

• Skill in operating a computer, photocopy machine and fax.  

• Skill in answering the telephone in a pleasant and helpful manner.  

• Ability to speak clearly and concisely.  

• Ability to read, understand and follow oral and written instructions.  

• Ability to establish and maintain effective working relationships with patients, employees and the public

Panorama Orthopedics & Spine Center is an Equal Opportunity Employer, Male/Female/Veteran/Disabled. Offers of employment are contingent upon successful completion of a pre-employment drug screen and background check.