Job Title: Customer Service Representative

Job Type: Full-time

Location: Akron Area

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers.

Responsibilities:

- Responding promptly to customer inquiries via phone, email, or chat

- Resolving customer complaints and issues in a timely and professional manner

- Providing accurate information about our products and services to customers

- Maintaining a positive and professional attitude towards customers at all times

- Collaborating with other departments to ensure customer satisfaction

- Keeping accurate records of customer interactions and transactions

Requirements:

- High school diploma or equivalent

- Excellent communication and interpersonal skills

- Ability to multitask and prioritize tasks effectively

- Strong problem-solving skills

- Proficient in Microsoft Office and other relevant software

- Ability to work in a fast-paced environment

- Previous customer service experience preferred

We are an equal opportunity employer and welcome applicants from all backgrounds. If you are passionate about providing exceptional customer service and are looking for a challenging and rewarding career, we encourage you to apply for this position.