AVA Law Group is looking for talented individuals with amazing customer service skills and excellent attention to detail to join our growing team of professionals.

Job Overview:

The Legal Assistant in Training provides administrative support to AVA Law Group, PLLC through effective communication within the office internally and with clients.

Responsibilities and Duties:

• Effective client communications, including but not limited to;
  • Receiving and making outbound calls
  • Responding to Help Emails
  • Responding to clients via “Client Communications” in our internal software
• Handling File Production to Move a clients file forward, including but not limited to;
  • Onboarding (Welcoming newly retained clients to AVA Law Group)
  • Reviewing and ciphering through medical records (Including Medical CDs)
  • Preparing and Reviewing Claims Forms before they go to clients to sign.
  • Renaming and Uploading Documents to a client’s file in our internal software.
• Proficiency with the Firm's Internal Case Management Software, including but not limited to;
  • Ability to have an adaptation to use and learn the how to’s of the internal Case Management Software
    • Locating a client’s file by Name, Phone Number, Email, etc.
    • Updating Case Statuses
    • Reviewing and Flagging a Case
• Other proficiencies Needed for various job tasks (Basic Knowledge);
  • Adobe PDF Editor
  • Microsoft Excel
  • Google Drive (Including other Google Programs)

• High school diploma or equivalent.