Panorama Orthopedics & Spine Center has been a trusted provider of orthopedic care in metro Denver for more than 70 years. Though we have grown over time, our values have remained the same. Our group of more than 40 orthopedic surgeons is one of the largest orthopedic groups in the United States. Here we are committed to quality, teamwork, and accountability.

Panorama provides a competitive total compensation package, including a full benefits package and a Profit-Sharing plan.  Beyond compensation, we provide an environment where you will find yourself surrounded by great people dedicated to helping patients and supporting each other.  We make a difference in the lives of others by helping them Do More and Feel Better. 

Position Overview

This position is responsible for managing the Revenue Cycle Management (RCM) process and

RCM teams. This position will also work closely with the Sr. Revenue Cycle Manager to focus on 

key department and company-wide initiatives resulting in improving efficiencies, productivity, 

and the patient billing experience. 

Essential Functions

• Provide leadership and direction while ensuring a high level of accuracy on daily functions of 

Customer Service, Prior Authorization, PT Billing, Accounts Receivable, Cash Application, Coding, 

and Medical Records

• Pro-actively respond to escalated issues as it relates to patient reimbursement, obtaining prior 

authorization for services, claims, denials, and appeals processing, billing, and coding

• Act as the primary point of contact for the RCM supervisor, team leads, and team members

• Mentor, coach, and develop RCM supervisor, team Leads, and staff

• Analyze reports to review and track trends as it relates to revenue cycle processes and tasks to 

include decreases in AR; denials; unbilled credit issues; holds; take-backs; communicate with 

staff, clinical operations and providers to educate on reporting trends and findings

• Responsible for establishing and updating RCM policies and procedures

• Acts as in-house RCM expert for the practice

• Provides education and training for revenue cycle teammates, clinical operations staff, as well as 

providers

• Monitor and evaluate staff performance through conducting 1:1s and other meetings as needed

• Communicates effectively across departments to accomplish strategic and operational goals

• Respond to and resolve patient inquires and complaints in a timely manner

• Responsible for teammate hiring, coaching, development, performance evaluation, and 

disciplinary functions

• Pro-actively escalate issues and conflict to the Sr. RCM Manager as needed

• Ability to effectively collaborate and communicate with other RCM supervisory colleagues

• Demonstrate effective managerial and supervisory skills

• Demonstrate ability to establish and maintain effective internal and external working 

relationships

• Must demonstrate an above average ability to communicate effectively both orally and in 

writing

• Must demonstrate the ability to exercise sound judgement and discretion

• Other duties as assigned.

 Associates Degree

• Minimum 8 years’ experience in Revenue Cycle Management (Orthopedic surgery preferred)

• 5 years in a Lead/Supervisor position

• NextGen practice management system experience preferred 

• Strong customer service and communication skills to effectively partner with physicians, 

patients, company leaders, and team members.

• Ability to work independently and efficiently.

• Strong ability to multi-task and handle stressful situations.

• Ability to organize and prioritize 

Pay Information: $96,200.00 to $133,300.00/annually

Panorama Orthopedics & Spine Center is an Equal Opportunity Employer, Male/Female/Veteran/Disabled. Offers of employment are contingent upon successful completion of a pre-employment drug screen and background check.