Are you looking for job where you are helping create value to the Austin community? Do you have a strong attention and communication skills to help out our members with their loans? Are you someone that is interested in helping out our community in their financial goals?

Austin Telco Federal Credit Union is looking for exceptional individuals for a Loan Processor position. As a Loan Processor at Austin Telco, you play a crucial role in helping individuals and families achieve their financial goals. You'll be responsible for efficiently processing loan applications and ensuring a smooth and compliant lending process. Your attention to detail and member-focused approach will make a significant impact on our borrowers' lives.

Compensation

Starts at $41,000 per year

Benefits include paid holidays, 401(k) and defined benefit (pension) plan, business casual dress code, medical, dental and vision insurance, long and short-term disability, paid vacation and sick leave, and more!

Location: 11149 Research Blvd, Ste 300, Austin, TX 78759.

Schedule: Regular full time hours between 8:00 A.M. and 4:30 P.M. Monday through Friday and alternating Saturdays from 8:00 A.M. to 12:00 P.M. Saturdays are remote.

Essential Duties and Responsibilities include the following:

• Processes loan requests, which include running credit reports and completing loan applications in person or over the phone and assigning the loan to a loan officer.
• Responsible for answering phone inquiries regarding loans, blue book value, payoffs, approval or denial, and account services, etc.
• Assists walk-in member with loan information.
• Processes advances on existing lines of credit (LOC) and VISA cards
• Responsible for obtaining payoff amounts on refinances and calculating the value of the vehicle for the loan officers.
• Processes release of title or lien for management approval.
• Acting as backup to the reception area and filling in when necessary.
• Other duties as assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge of consumer lending regulations and best practices.
• Proficiency in loan processing software and Microsoft Office.
• Strong attention to detail.
• Exceptional interpersonal and communication abilities.
• Collaborative and team-oriented mindset.
• Prior experience in loan processing or banking is preferred.

Education and/or Experience: 

• High school diploma or general education degree (GED)
• 6 months related customer service, bank, or credit union experience and/or training.

Good credit standing is also required and will be verified during pre-employment stage. Once a contingent job offer is made, a criminal background check and drug screening will be completed.

Austin Telco Federal Credit Union is a member owned, non-profit financial cooperative that has been serving the Austin Community since 1941. We seek individuals who want to help build “True Financial Futures” for the communities we serve and for themselves as career-oriented people. We’re looking to grow our teams with those that have strong values and a desire to build up themselves and the community they call home.

Austin Telco Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.