Summary: Lead and direct the event service team through setup, execution, and cleanup, building positive relationships with clients, guests, and vendors to elevate each event experience. Serve as a liaison between the kitchen, service teams, sales, and guests to ensure a seamless and memorable occasion.

Reports To: Senior Events Manager

Role: This position is an exempt full-time position within our company. 

Essential Functions: Responsibilities:

• Event Management: Supervise event staff through all phases of each event, including setup, service, and cleanup, ensuring all details align with Banquet Event Orders (BEOs).
• Client & Vendor Relations: Build positive relationships with clients, guests, and vendors, acting as a central point of contact to ensure smooth coordination.
• Service Excellence: Maintain the highest standards of service in line with our brand values, overseeing specialty service needs and dietary requirements.
• Venue Readiness: Keep service areas, bridal and groom suites, and public spaces guest-ready at all times.
• Team Leadership: Conduct pre- and post-event team briefings, manage assignments, and ensure all service details are covered. Collect team feedback after each event for continuous improvement.
• Inventory & Setup: Oversee bar setup, manage inventory and supplies, and ensure event spaces are properly stocked and organized.

Administrative Responsibilities:

• Staffing: Interview, hire, and train new event staff to maintain a high-quality team. Schedule and staff events based on attendance projections, aligning with budgetary goals.
• Inventory Management: Manage event equipment, oversee liquor and supply orders, and perform quarterly inventories.
• Financial Reporting: Track labor costs, reconcile event expenses, and ensure all profit and loss (P&L) reports are completed and submitted timely.

Qualifications:

• Proven leadership experience in events or hospitality management
• Strong written and verbal communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Commitment to teamwork and a positive workplace culture
• Physical stamina to stand for 8-12 hours and lift up to 40 lbs

Finally, a distinctive element to the Easton Porter Group approach to career development is its “Team Philosophy,” which encourages each associate to develop the skills necessary to offer sincere and competent customer service outside the realm of their primary job responsibilities. Your enthusiasm and commitment to excellence will play a key role in supporting this philosophy.

No job description can possibly include all duties, which may be requested by guests or required by the property.  The objective of all positions is to effectively provide the services personally or to immediately refer requests to the appropriate department manager.  The items listed above are a summary of the major responsibilities of the position that must be met by an employee to successfully perform the essential functions of the position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The company reserves the right to change job duties at any time. A job description is not a contract of employment.