Do you have a heart for service and a drive to make a lasting impact? Join Midwest Food Bank as our Community Relations & Volunteer Manager and lead the charge in connecting with the community, expanding outreach, and coordinating dedicated volunteers to support our mission of alleviating hunger and providing disaster relief.

SUMMARY & MISSION STATEMENT:

Midwest Food Bank (MFB) is a $500M non-profit organization with 10 divisions in the U.S. and 2 operations internationally. MFB operates with $70M in assets and an annual organizational operating budget of $17M to distribute over $500M in food and disaster relief boxes to 2,400 agencies.

As a faith-based organization, it is the mission of Midwest Food Bank, NFP to share the love of Christ by alleviating hunger and malnutrition; and providing disaster relief. Our vision is to serve those in need with excellence; providing physical and spiritual nourishment.

JOB ROLE PURPOSE & SUMMARY:

The Community Relations & Volunteer Manager oversees and facilitates community outreach, brand recognition, and the overall coordination of the division’s volunteers. This includes all aspects of volunteer and corporate recruitment, scheduling, placement, group leadership, and engagement. The Community Relations & Volunteer Manager is responsible for developing and implementing community outreach efforts and leading volunteers to accomplish the duties of the role and to support the division’s operations.

ESSENTIAL FUNCTIONS: 

• Underpin division operations, specific needs, and projects through community and volunteer engagement with support of Executive Director.
• Recruit volunteers and corporate groups to support division operations through community awareness and invitations to support specific needs.
• Engage volunteers with intentionally crafted environments that trigger positive emotions and a fun, safe atmosphere.
• Engage the local community via social media, various fundraising activities, and annualized events for ongoing operating budget.
• Promote and grow the MFB brand through key community relationships and positive, proactive advocacy, such as luncheons and tours.
• Identify, train, and schedule lead volunteers to host groups and represent the MFB brand in an engaging, safe environment.
• Nurture volunteers through encouragement, mentoring, appropriate placement, and supervision; nurture lead volunteers through annual re-training sessions.
• Collaborate with Operations/Warehouse/Agency roles to schedule and support individual and groups of volunteers to provide safe and meaningful work and meet loadout needs.
• Manage volunteer opportunities, hours, and requests through the electronic sign in software.
• Plan and execute formal volunteer appreciation event(s) annually.
• Assist with general office support, as needed.

ADDITIONAL RESPONSIBILITIES:

• Model MFB’s five core values of: Serving Those in Need, Empowering Volunteers, Embracing Our Communities, Working with Integrity, and Executing Through Teamwork.
• Foster a Christ-centered culture; develop positive relationships and appreciation for volunteers, employees, partner agencies, and community and business contacts.
• Ensure compliance with all MFB policies, procedures, and rules and with all contractual obligations, regulatory standards, and relevant laws.
• Recruit, identify, train, and continue to nurture volunteers in support of job role.
• Network with peers locally and nationally and across the MFB organization.
• Execute other duties, as assigned.

QUALIFICATIONS: 

• 2-years relevant work experience, 5-years desired.
• Bachelor’s degree in Business, Marketing, Human Services, or related field.
• Demonstrated ability creating a team-oriented environment and achieving results through others; experience leading volunteers desired. 
• Experience using interpersonal skills to influence a community and maintain a strong brand image, including developing initiatives and executing strategic projects.
• Proven initiative, problem-solving, organization, and time management skills.
• Superior professional communications, verbal, written, and customer service skills.
• Ability to use technology or learn computer skills, such as Office 365 and Golden Volunteer.
• Willingness to participate in training that may include development of professional skills, education on MFB’s policies and procedures, and additional training as it relates to the requirements of the position.

WORK ENVIRONMENT: 

• Periods of sitting at a desk and working on a computer in an office setting; periods of movement in a warehouse setting.
• In-state and minimal out-of-state travel, as needed; occasional evening and weekend obligations.
• Expected to engage community remotely, in-person, and off-site from facility.

Pay:  $61,000 - $76,000 per year

Benefits:

• 401(k)
• Paid time off
• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• EAP