ABOUT US

Coastal Community Bank is a leader in Banking with strong Financial infrastructure leading Banking as a Service (BaaS) and Fintech strategies. The people at Coastal not only help people with their

personal banking; they help businesses with banking technology integration that leads to business growth, flexible financing, and unimagined potential. We think and work like entrepreneurs, always moving and constantly improving. We are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here.

WHAT YOU'LL DO

The AML QC Team will focus on conducting Quality Control (QC) reviews on the outcomes of triaged AML alerts; completed AML investigation cases and SARs filed; the 314b process (incoming/outgoing); the law enforcement contact process (incoming/outgoing); account closure recommendations; and the tracking and processing of CCB/CCBX referrals; to ensure adherence to internal bank policies as well as regulatory requirements pertaining to Bank Secrecy Act/Anti Money Laundering and the Office of Foreign Assets Control (BSA/AML & OFAC). The AML QC Analyst is responsible for conducting ongoing, scheduled QC reviews for Coastal Community Bank’s (CCB) AML functions.

HOW YOU'LL DO IT

• Conduct Quality Control audits on team workflow processes and their timeliness, and prepare summaries for management team regarding QC reviews, including observations and recommendations.

• Adhere to defined SLA timelines.

• Identify trends and/or typologies within QC reviews of deficiencies in the AML review and documentation process, and recommend enhancements based on trends in QC data.

• Knowledge of Banking products and services including those considered complex or High Risk such as Money Service Businesses (MSBs), Private ATM owners, Marijuana Related Businesses (MRBs); as well as knowledge of current and former Banking as a Service (BaaS) partners and their relevant products and services.

• May partner with the AML QC Manager and Risk Operations leadership on the development of written procedures and processes to ensure completion of required tasks. May assist in the development of enterprise-wide policies, procedures and required risk assessments.

• Follow all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA).

WHAT YOU'LL BRING

• Thorough knowledge of Bank Secrecy Act, USA Patriot Act, OFAC and related regulations.

• Ability to explain BSA concepts with confidence: AML, Customer Information Program (CIP), KYC, Customer Due Diligence (CDD), EDD, OFAC, Suspicious Activity Reporting (SAR).

• Ability to organize, analyze and interpret data to explain complex irregularities or trends.

• Ability to develop, create and improve systems, structures, and processes.

• Ability to observe strict confidentiality requirements.

• Strong analytical skills and ability to resolve complex problems with minimum guidance.

• Strong attention to detail and accuracy, strong research skills from all available sources.

• Effective time management, planning and organizational skills.

• Ability to manage multiple tasks/projects and deadlines simultaneously.

• Is a self-starter that requires little to no prompting from supervisors.

• Strong verbal and written communication skills.

EDUCATION/EXPERIENCE

• 3-5 years of previous banking experience with a significant emphasis in the area of anti-money laundering compliance, consumer compliance, audit or bank operations.

• 1-2 years of experience in audit, quality control/quality assurance preferred, or equivalent experience.

• Certified Anti Money Laundering Specialist (CAMS), Certified Fraud Examiner (CFE), or willingness to obtain certification.

• Advanced knowledge of the Bank Secrecy Act, USA PATRIOT Act, Office of Foreign Assets Control requirements.

• Ability to develop and/or enhance AML operating processes to achieve high levels of effectiveness.

HOW YOU’LL THRIVE AT COASTAL

• Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development.

• Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference.

• Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust.

• Embrace Gray Thinking – Use sound judgment while decision-making and problem- solving. Think outside the box.

• Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.

• Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence.

BEING YOU AT COASTAL

Coastal is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also committed to compliance with all fair employment practices.

PHYSICAL DEMANDS

The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must:

• Can sit for extended periods of time.

• Can stand for extended periods of time.

• Can perform repetitive finger, hand, and arm movement.

• Can use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc.

• Able to view and read computer screens for extended periods.

• Can occasionally stoop, kneel, crouch, or crawl.

• Can occasionally lift or move up to 10 pounds.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.