*Consulting/ Presales experience a MUST*  

$170K – $185K Base – Depending on Experience, plus Bonus 

**NO RECRUITING AGENCIES**

***No C2C***

***No Sponsorship available***   

About e360:

e360 is an award-winning IT consultancy specializing in cybersecurity, cloud, automation, end-user computing, software defined infrastructure, and core infrastructure, with Microsoft expertise.

We are a 30+ year privately-owned company with a focus on our people, our clients and leading technologies. Our team is comprised of leaders that focus on delivering innovative consulting solutions that leverage leading and emerging technologies.

As a dynamic and entrepreneurial consulting company we offer ample opportunities for professional development and growth suited to each individual’s personal and professional goals.

As a Solutions Architect, you will be responsible for leading Professional Services' engagements and cross-functional technical teams on complex customer programs or projects. The Principal Architect is the main technical contact between e360s Engineers, Project Managers, Consultants, and our client for complex networking and collaboration projects. A Solutions Architect must be capable of leading a complex project, and be a recognized expert by significant career experience in enterprise IT leadership or by demonstrated technical/professional services expertise in one or more of e360’s practices.

The Solutions Architect leads the technical workstreams of customer-facing sales engagements or projects of medium to large-size or complexity. Solutions Architects often lead the technical aspects of these engagements and the development of project deliverables (examples include high-level designs, plans, strategies, assessments). The Solutions Architect is expected to provide oversight and leadership over high-level architecture development efforts. Developing a holistic technical view and understanding of the business objectives and technical requirements, leading the technical requirements in the development of the desired architecture outcome. 

Duties and responsibilities

· Main technical contact between e360 and customer from beginning to end of a project ensuring the team meets the customer's technical needs

· Demonstrated ability to lead architecture development activities, methodologies leading to comprehensive discovery, analysis, and technical/business recommendations

· Advanced communication skills, including business/technical writing and presentations

· Advanced ability to present in-depth technical solutions

· Self-motivation with the ability to motivate and energize a project team

· Drive to exceed customer and project goals

· Demonstrate ability to work successfully at all customer levels from C-level executives to end users

· Thoughtful leadership and innovative thinking

· Can maintain positive peer & customer service attitude in the face of significant challenges

· Drive additional profitable growth within the accounts

· Develop relationships throughout the customer's organization to source new business

· Responsible for the delivery of project work, on-going quality of the work, ensure standards and delivery methodologies are being followed, appropriate resources are available to meet the current and future demands of the project

· Participate with Sales during the sales process through Project Scoping Workshops (PSWs), presentations, solutions, development of SOW's

· Responsibility for the professional services presales process including scoping collaboration engagements, estimation of effort, and skillsets required for an outstanding customer experience.

· Proven track record of customer focus, including the ability to foster long-term client relationships

· Expert knowledge of project architectural principles and practices

Leadership & Collaboration

· Conveys the e360 vision in real and relevant terms that others can identify with, helping others see how things will improve

· Works actively on mentoring and team development with more junior team members

· Proactively seek ways to expand technical knowledge

· Possesses professional maturity and presence

· Ability to act as the technical expert on networking and collaboration engagements

· Excellent technical, problem-solving, and communication skills

· Manage technical swim lanes of large or multi-disciplinary/multi-phased projects 

· Maintain current knowledge of industry trends and tools to provide best practice insight and best-in-class recommendations to management

· Ensure that all components, as well as their usage, are consistent and in compliance with all applicable regulatory, departmental, IT, and corporate standards, policies, and guidelines

· Ability to solve problems and resolve project dysfunction using creativity and/or leveraging core values.

Desired skills and abilities

· Excellent interpersonal skills.

· Excellent oral and written communication and customer service skills are required.

· Strong customer service orientation with proven analytical and problem-solving abilities 

· Strong technical documentation skills are required.

· Ability to function and prioritize in a fast-paced multi-task, team environment.

· Ability to meet deadlines.

· Ability to work across many groups with diverse viewpoints

· Cisco Enterprise Network experience required (Meraki/Catalyst/Nexus).

· In-depth knowledge of networking functions/devices such as routers, switches, wireless controllers, access points. Multi-Manufacturer Knowledge is required (e.g. Cisco, hpE/Aruba Networks, Palo Alto Networks, etc.)

· Experience logical design models (L2/L3, Spanning tree, VRF, VLANs, physical cabling).

· Working technical knowledge of network control protocols (QOS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) 

· Strong knowledge of IP communication and routing is required (OSPF, EIGRP, BGP). Experience with inter-company routing is preferred.

· Understand WAN/LAN and transport technologies (Ethernet, DMVPN, WAAS and MPLS).

· Configuration management of networking devices using automation tools (APIC-EM, Cisco Prime) and API scripting with Python preferred.

· Strong knowledge of Cisco and Microsoft cloud collaboration solutions (WebEx, WebEx Calling, Microsoft Teams).

· Strong Experience with design and deployment of Cisco On-Premise Collaboration Suite, including Cisco Unified Communications Manager, Unity Connection, and Unified Contact Center Express. 

· Proven capability with WebEx Calling, design, deployment and troubleshooting.

· Experience designing and deployment WebEx Contact Center

· Strong knowledge of Cisco Flex licensing

· Strong knowledge of Cisco Contact Center

· Lead the delivery of collaboration solutions including call control systems, contact center management, IM/online meeting/webinar system, and other collaboration ecosystems. 

· Thorough experience with Cisco UC On-Premises and WebEx Calling telephony endpoints, including legacy phone hardware, current endpoint offerings, and soft-clients. 

· Experience with Microsoft Teams Calling, including Microsoft Calling Plan, Licensing, and deployment through O365

· Must have advanced knowledge of network assessment, design, and implementation for large deployments of collaboration solutions. 

· Able to conduct research into networking issues and products as required.

Qualifications

· An Associates’ Degree in computer science or related field and/or five (10) years of equivalent network engineering experience is required.

· Must have at least five (5) years’ of selling experience as a lead technologist at a solutions provider. 

· Must have had at least five (5) years’ experience designing, deploying, and implementing 

enterprise infrastructure.

· Must have at least five (5) years’ experience designing, deploying, and implementing Cisco-based collaboration technologies.

· Must possess a thorough understanding in at least one major Entisys360 technology practice area (Infrastructure, Security, Cloud, and/or Data), key technology partners, and industry trends

· Must have Expert Level Industry certifications such as a CCIE.

· Must have advanced client-facing skills, including the ability to analyze and provide solutions to complex architecture or services problems, influence and negotiate with clients

· Must have demonstrated leadership, team building, and management skills

· Sitting for extended periods of time. 

· Lifting and transporting of moderately heavy objects, such as computers, devices, and peripherals. 

· Must be a US Citizen.

· A valid driver’s license is required.