Account Manager
Description

  

If you’re a dynamic and energetic go-getter, ready to seize opportunities and drive success, then Carrier Access, Inc., is the perfect fit for you. Join our team of proactive stewards and passionate advocates, where your enthusiasm and resilience are valued, and your dedication to delivering exceptional experiences is celebrated. Be part of a dynamic and collaborative environment where every day brings new challenges and opportunities for growth. Come thrive at Carrier Access, Inc.


About Carrier Access, Inc. 


At Carrier Access, Inc., we are more than just a technology solutions provider – we are strategic partners dedicated to maximizing our clients' profitability and competitiveness in today's dynamic global market. Through collaborative partnerships with businesses, we offer access to cutting-edge, cost-effective technology solutions that empower organizations to thrive. Our approach is built on fostering long-term relationships with clients, supported by our dedicated team of professionals and extensive network of technology partners. We are committed to helping organizations overcome their technology challenges and achieve success. At Carrier Access, Inc., we believe in the power of our employees to exceed expectations and drive innovation. We value their unique skills, talents, and contributions, and are committed to creating an inclusive and supportive work environment where everyone can thrive. Join us in shaping the future of technology and business.


Job Summary: Responsible for achieving Carrier Access, Inc.’s monthly sales quota objectives and

partnering with the internal sales team, sub agents and external clients to provide account management services.


Responsibilities:

  • Interact with existing clients to renew their existing service and potential to increase sales of
  • organization’s products and/or services.
  • Meet and exceed monthly sales objectives.
  • Accurately complete all necessary sales paperwork.
  • Communicate proper expectations to clients.
  • Communicate expectation level set to the project manager.
  • Maintain accurate and timely information within company CRM database.
  • Work as a team with the internal service organization to create a great client experience.
  • Exercise sound judgment to plan and accomplish goals.
  • Seek additional training opportunities and share learning experiences with the larger team.
  • Proactively establish and maintain effective working relationships with all support and sales teams, as well as client base accounts.
  • Act as a liaison between external clients and various internal departments.
  • Communicate with clients in a professional, concise, and effective manner.
  • Perform additional tasks as needed and/or requested.
Requirements

Desired Qualifications/Skills:

  • College degree (2 or 4 year) preferred with a degree and/or coursework in sales, marketing,
  • communications and/or business administration or management.
  •  Prior telecommunications and business-to-business sales experience with a proven track record of
  • successfully promoting and selling products and/or services.
  • Experience cultivating and developing relationships with clients.
  • Strong presentation skills with the ability to clearly educate clients about Carrier Access, Inc.’s offerings.
  • Superior communication skills (verbal and written, both internal and external to the organization) with
  • the ability to actively listen to management, subordinates, peers, and clients in order to understand the
  • points being made and ask questions as appropriate.
  • Ability to work well individually, as well as part of a team.
  • Ability to complete, accurate and timely submissions of all required paperwork and system.
  • documentation associated with client activity.
  • Organizational skills to facilitate timely and thorough follow up on all client issues to completion.
  • Ability to problem solve and think outside of the box to meet company expectations.
  • Ability to thrive in a fast paced, multi-tasked environment.
  • Ability to prioritize tasks and display excellent time management skills.

Join our team and enjoy a wealth of benefits designed to enhance your life both inside and outside the workplace. 

  • From comprehensive medical insurance to flexible spending accounts (FSA) and health savings account (HSA), we've got you covered. 
  • Take advantage of voluntary dental and vision insurance to maintain your health and wellness. 
  • Plan for the future with our 401K matching program. 
  • Enjoy peace of mind with life and disability insurance options.
  • Plus, our employee assistance program and caregiving support provide resources when you need them most. 
  • We believe in celebrating our team's successes, with catered lunches, 
  • 6 paid holidays, 
  • Flexible schedules to accommodate your life outside of work. 
  • Elevate your well-being with inspiring wellness events featuring renowned speakers. 
  • Take charge of your professional growth with individual development plans 
  • Training and education reimbursement 
  • Amazing responsible time off (RTO), you have the flexibility to manage your time responsibly, ensuring you can recharge, rejuvenate, and return to work refreshed and ready to tackle challenges with renewed vigor. 
  • As if that's not enough, employees and their families can also take advantage of discounts at Buena Vista University.

At Carrier Access, Inc., we value our employees and strive to provide a supportive and enriching environment where you can thrive personally and professionally. Join us and experience the difference firsthand!