Peak Support, an outsourcing firm serving some of today’s most innovative companies, is seeking a Setup Operations Administrative Assistant - Temporary  to join our team in the US.

Peak Support manages customer service and back-office teams for high-growth companies. Founded in 2015, we are a 4x Inc. 5000 company and a Certified Great Place to Work, with 2,000 team members in the Philippines, Colombia, Eastern Europe, and the U.S.

Why Peak Support?

If you want to work for high-growth companies, Peak Support is the place to be. Our clients range from early-stage startups with fewer than five employees to unicorns with valuations well over $1 billion to old-line companies re-imagining themselves. We have been profitable from day one and we are proud that in our first five years, we grew entirely through client referrals.

We are dedicated to providing exceptional service to our clients AND an exceptional work environment for our team members. We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers.

Peak Support is actively working to create a diverse, equitable and inclusive company. Applicants will be considered without regard to race, color, religion, gender, gender identity or expression, disability, sexual orientation, national origin, age, or veteran status.

Work from Home PLUS

Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth.

Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members. When we can, we get together in person. We believe that building offline relationships is critical to successful online work.

We are looking for someone who strongly represents Peak Support's core values, and who cares deeply about our client's vision and mission. The Setup Operations Administrative Assistant will help improve the team's efficiency by applying their expert knowledge to resolve complex challenges.

Our client is leading a revolution in the payroll industry. Payroll is the backbone of the US economy, and yet it has not undergone significant innovation in decades. We invented the embedded payroll space to change that, both for the business owners who spend countless hours per week running payroll and for the millions of Americans who depend on their next paycheck. Our client’s our mission is to empower the most innovative software platforms to create new payroll businesses and enable those businesses to transform the way companies pay their employees.

Our client’s culture is intensely caring: to each other as teammates, to our partners, and to the businesses and workers we serve. Our teams are made up of creative problem solvers and empathetic cross-functional collaborators who can simplify the complexities of payroll. We bring hustle and grit to our day-to-day while building enduring solutions and relationships.

We are looking for someone with strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. If you have experience in these areas and are ready to contribute to a growing company, we encourage you to apply.

In this role, you will:

• Work within our Implementation team to deliver a flawless company onboarding experience.
• Facilitate payroll implementations by managing specific steps in the payroll setup process, including data collection from existing payroll providers.
• Help identify gaps in our implementation process and tools.
• Contribute to company cross-functional payroll-wide initiatives.

Many backgrounds could fit this role, but ideal candidates will have some or all of the following:

• 1+ year of payroll experience preferred.
• Bachelor's degree, preferred.
• Excellent Word, Excel, and G Suite skills.
• Take pride in a high attention to detail, organization and task management, and be comfortable working in a fast-paced, deadline-driven business environment.
• Proven ability to handle and prioritize multiple time-sensitive projects under competing deadlines, while maintaining both quantity and quality of work.
• Strong focus on partners and customers, with excellent communication skills in both verbal and written formats.
• Professional, highly knowledgeable, and friendly with a natural desire to help people.
• Comfort in highly cross-functional environments, with a track record of collaborative work with Sales, Risk, Partner Success, and R&D teams.
• Must be a team player.