Brothers Dental and Implants is looking for a friendly and motivated front office coordinator to join their team. The front office coordinator play an essential role in our patients' experience as well as the productivity of the office. The primary role of the front office coordinator is to greet and check in patients, maintain schedules, collect co-pays, and provide a comfortable and welcoming experience for all patients.

This position will report to the Office Manager. The hourly salary range for this position is $25-$29 per hour depending on experience.

What You’ll Be Accountable For

• Greet and check in all patients in a friendly and professional manner.
• Maintain productive schedules and confirm appointments.
• Gain financial commitment from patients and collect co-payments.
• Ensure compliance with company policies, as well as State, Federal and other regulatory bodies.
• Respond to patient billing, treatment, and benefit inquiries.
• Other duties and responsibilities as assigned by the office manager.

Schedule:

Part-time: Tuesday, Wednesday and Friday 9am-5pm

Qualifications

• High school diploma or general education degree (GED) or equivalent
• 1 year dental office experience preferred
• Excellent organizational skills
• Excellent interpersonal communication skills
• Patient advocate; empathetic, adaptable, and ethical
• Ability to multitask effectively
• Proficient in Microsoft Office
• Open Dental experience a plus

Commitment to Equity, Diversity, and Inclusion (EDI)

• Mosaic Dental Collective is committed to growing and celebrating our diverse, people-powered culture. We embrace and encourage the many varied, wonderful differences that our workforce embodies. Together we cultivate human connections that empower each of us to bring our authentic and unique selves to work every day. We expect that Mosaic Dental Collective employees treat each other with respect, seek to understand our differences, and work to find commonalities, building up our Mosaic community as one team.

Work Environment

• This position operates in an office environment which includes working with and operating phones, computers, fax machines, copiers, and other office equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, stand, sit, bend, stoop, reach, carry, use hands, and eyes. Specific vision abilities required by this job include close vision.
• Location: 2001 Van Ness Ave Suite 400 San Francisco, CA 94109
• Reports To: Office Manager
• Department: Front Office
• FLSA Status: Non-exempt

Note: This job description is intended to convey information essential to understanding the scope of the Front Office Coordinator position. It is not exhaustive and may be subject to change or modification to meet the needs of the dental practice.