Senior Program Manager
WFH Flexible Reston, VA
Job Type
Full-time
Description

      

The Amivero Team

Amivero’s team of IT professionals delivers digital   services that elevate the federal government, whether national security or   improved government services. Our human-centered, data-driven approach is   focused on truly understanding the environment and the challenge, and   reimagining with our customer how outcomes can be achieved. 


Our team of technologists leverage modern, agile methods   to design and develop equitable, accessible, and innovative data and software   services that impact hundreds of millions of people. 


As a member of the Amivero team you will use your empathy   for a customer’s situation, your passion for service, your energy for   solutioning, and your bias towards action to bring modernization to very   important, mission-critical, and public service government IT systems.


Special Requirements

  • US Citizenship Required to obtain Public Trust   
  • DHS CBP Public Trust preferred
  • Must be able to work out of our Reston, VA   office a min of 2x per week
  • Experience leading DHS teams, preferably CBP


The Gist…

Our Sr Program Manager serves as a trusted advisor to   customers and partners, and a motivating leader across all areas of Amivero.   Responsible for leading programs and participating in organic growth,   customer satisfaction, on time and effective delivery and employee   development.


What Your Day Might Include…

  • Builds upon and maintains Amivero’s culture by   embracing its strategic framework and values, serving as a strong role model   to the team and others, pushing our programs and practices, and helping them   evolve.
  • Accountable for achieving organic growth,   performance (innovation, CPARS, delivery compliance, staffing, etc.) and   financial objectives (including P&L, Revenue, Direct labor or other   metrics)
  • Brings in the resources needed to execute on   account strategy, leveraging systems, internal and external relationships,   and applying strategic thinking to achieve outcomes
  • Mobilizes team members within program and   guides customers and partners toward the delivery of high-quality work.
  • Coaches and mentors Amivero talent and works   collaboratively within the organization.
  • Able to form strong internal partnership and   collaborates within the organization to achieve Account success and actively   contribute to thought leadership across the organization.
  • Actively strategize to achieve corporate and   program outcomes successfully through assessment of objectives, adjusting as   may be required based on changes to customer and corporate ecosystems and   awareness of current trends that may impact Amivero’s service offerings in   the customer space. This includes conducting programmatic scenario planning   and execution that includes elements across the entire account including   technical solutions, staffing, and customer outcomes.

Functional Role:

  • Achieving Account Mastery and High-quality   Delivery by Teams
  • Defines program, project, and customer   strategies to achieve outcomes and aligns plans, teams, and resources to meet   those outcomes.
  • Ensures consistent, high-quality and timely   delivery of program deliverables and artifacts.
  • Partners with portfolio task order   leaderships, assisting in developing best practices, processes, and solutions   in support of project teams.
  • Functions at a senior level, efficiently   taking in and triaging information from multiple internal and external   channels and leveraging the data to achieve desired outcomes aligned with   corporate and customer objectives.
  • Achieves Corporate Growth, Financial and   Performance Objectives
  • Create strategies to achieve corporate growth,   financial and performance objectives for the program.
  • Collaborates with the Growth team on technical   responses, management responses, and staffing strategies for follow-on,   modification, or new opportunities related to their portfolio.
  • Responsible and accountable for achieving   corporate financial, staffing, and performance goals through strategic   capture initiatives, implementation of operational plans to achieve account   objectives, creation of harmonious delivery environment and building strong   customer relationships.


Talent Management and Development

  • Collaborates with internal leads and Talent   Team to identify opportunities and skills gaps for team members within their   Account.
  • Develops strategy to address team skill   development and teaming relationships, aligned with corporate and customer   objectives to achieve desired outcomes.
  • Develops actions plans to achieve team   professional development to include performance incentives, training and   mentoring. Maintains consistent quarterly engagement with employees to review   progress against annual objectives.
  • Designs and implements succession planning to   maintain consistent and competent leadership.

Managing Partner Relationships

  • Manages partner relationships to maintain   commitments with workshare agreements, resolves partner issues, and establish   productive business relationships.
  • Communicates needs with partners proactively,   including for correcting behaviors of partner companies and their program   staff.
  • Builds and enhances relationships with current   and future partners.



Requirements

You’ll Bring These   Qualifications…

  • US Citizenship Required to obtain Public Trust 
  • DHS CBP Public Trust preferred
  • A Bachelor's degree in business administration or a related field.
  • 5 or more years demonstrated experience leading government programs with responsibility for financial, delivery and corporate objectives. 
  • Must be able to work out of our Reston, VA office a min of 2x per week
  • Experience leading DHS teams, preferably CBP,
  • Demonstrated understanding of government acquisition lifecycle, terminology and application of acquisition strategy to achieve business objectives.
  • Strong communication, interpersonal, public speaking, and leadership skills.
  • Excellent management, decision-making, and problem-solving skills. Proven ability to exercise strategic, analytical, and creative thinking in complex situations to support decision making.
  • Proven ability to apply agile, design, and engineering principles to work to effectively direct and build buy-in for project and staffing needs.
  • Expert ability to maintain customer satisfaction and advise and influence both customers and partners to support high-quality performance.
  • Advanced ability to identify skill improvement areas for team members within their Account and leverage coaching support to help them grow.
  • Expert ability to manage internal and external stakeholder relationships and expectations.
  • Expert attention to detail and ability to meet multiple deadlines in a rapidly changing environment.
  • Ability to effectively resolve disputes and conflicts.
  • Encourage and build team spirit among staff, bringing about mutual respect and cooperation  



   

EOE/M/F/VET/DISABLED

All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Amivero complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.