From Intake to Outcomes, CareMetx is dedicated to supporting the patient journey by providing hub services, innovative technology, and decision-making data to pharmaceutical, biotechnology, and medical device innovators.

Job Description

Data Manager

POSITION SUMMARY:

Under the general direction of the Program Director or Manager, and reporting to the Senior Supervisor – Systems and Data, the Data Manager is responsible for supporting various functions including but not limited to day to day activities related to data, data clean up, change management process and liaison to data aggregator. This position will participate in other related projects and perform other functions as may be required from time to time.   

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Supports managing all client transitions and new initiatives related to data
2. Supports managing all system changes through the change request process
3. Supports the organization and execution of UAT for each production release
4. Works closely with IT management team to support data transactions and acts as liaison between Operations, Business Analyst(s), IT as well as business partners
5. Works to build knowledge base that supports anticipating the impact to system and functionality overall
6. Tracks program trends related to data and proactively communicates observations to management
7. Assists with the development of program training documents related to dashboards/portals.
8. Supports coordination of services with the specialty pharmacy, client, and hub reimbursement team
9. Participates in strategic and tactical planning sessions.
10. Helps team members resolve work-related issues impacted by data issues.
11. Provides feedback up and down the organization (Positive and Constructive).
12. Participates in client meetings.
13. Identifies data and reporting related client issues; receives and triages client requests.
14. Proactively identifies program issues and proposes ways in which to address their concerns.
15. Maintains positive rapport with client.
16. Analyzes reports for trends and gives recommendations
17. Analyzes progress of tactical issues.
18. Performs related duties as assigned.

Qualifications

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Previous 3+ years of experience in a healthcare setting, healthcare data analysis setting, and/or related experience. General knowledge of reimbursement, patient assistance programs, database elements and functionality: operational policies and processes. Previous data analysis experience is required. Degree in related field preferred but not required dependent upon relevant experience.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

1. Strong interpersonal skills and attention to detail.
2. Ability to communicate effectively both orally and in writing.
3. Ability to work after hours to assist with UAT testing.
4. The ability to manage multiple tasks.
5. Ability to build productive internal/external working relationships.
6. Strong analytical skills.
7. Strong organizational skills; attention to detail.
8. Proficient in Microsoft Excel, Outlook and Word.
9. Provides a climate for motivation and support.
10. Proven ability to appropriately escalate issues to management.
11. Ability to resolve associate issues effectively and efficiently.
12. General knowledge of reimbursement, patient assistance program, database elements and functionality, operational policies and processes particularly distribution processes/interfaces.
13. Proven ability to appropriately escalate issues to senior management.
14. Strategic thinker with long term planning experience.
15. Critical thinking skills, creative and innovative solutions to internal or external client needs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit
• The employee must occasionally lift and/or move up to 10 pounds.

 
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
 

Schedule

• Must be flexible on schedule and hours
• Some travel may be required; weekend work may apply at time during training and production cycle

CareMetx considers equivalent combinations of experience and education for most jobs. All candidates who believe they possess equivalent experience and education are encouraged to apply.

At CareMetx we work hard, we believe in what we do, and we want to be a company that does right by our employees. Our niche industry is an integral player in getting specialty products and devices to the patients who need them by managing reimbursements for those products, identifying alternative funding when insurers do not pay, and providing clinical services.

CareMetx is an equal employment opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, sex, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, ancestry, or national or ethnic origin.