About us 

Intellum is the leader in corporate education technology and powers the largest, most successful customer, partner, and employee learning programs in the world. Large brands and fast-moving companies like Google, Meta, Amazon, Walmart, Xero, Atlassian, Mailchimp, Airbnb, Stripe, and TikTok rely on Intellum to engage and educate the audiences they touch. 

We have always been a “remote first” company and are proud to have team members located all over the world. We value Curiosity, Creativity, Perseverance, and Kindness and strive to demonstrate these core values every day. Our culture is very important to us. We invest in our people in fun and exciting ways, including personal development budgets and an annual all-company retreat that is focused less on work and more on human connections. We are in growth mode, and our “smart growth” approach ensures that we will continue to scale our company effectively. 

Summary 

The Director of Strategic Initiatives is a proactive, results-driven individual with experience in growth-stage SaaS environments, adept at leading strategic initiatives to drive growth and operational scalability. This is a project leadership role focused on managing major cross-functional initiatives, including new product launches, market expansions, and large-scale process optimizations.

This role reports to the COO and collaborates closely with executives and senior leadership across the company.

Program Management 

• Oversee the end-to-end execution of strategic programs, including product commercialization efforts, customer expansion strategies, and operational improvement initiatives 
• Develop and maintain detailed program plans, timelines, and budgets to ensure successful delivery.
• Leads cross-functional project teams, fostering collaboration and driving accountability.  

Project Risk and Resource Management 

• Proactively identify risks, developing mitigation plans to keep initiatives on track
• Facilitate solutions to roadblocks arising during program execution
• Monitor resource bandwidth, working with cross-functional leaders to resolve resource constraints and to minimize project resourcing costs

Change Management

• Effectively incorporates change management tactics into programs 

Data Analysis & Insights: 

• Leverage data and analytics to guide decision making, track progress, and measure program impact. 
• Provide regular status reporting to leadership and project stakeholders . 

Process Improvements & Scalability

• Build scalable processes and frameworks for managing initiatives, enabling the organization to execute efficiently on projects as it grows 
• Drive continuous improvement by gathering feedback, refining processes, and sharing best practices 

Metrics/Goals

Successful delivery of strategic initiatives on time, within scope, and on budget. Measurable business impact (i.e. revenue growth, retention, operational efficiency, etc) tied to completed programs.  

Required Skills  

• Proven experience working in a growth-stage SaaS company, with a strong track record of driving results and optimizing processes, teams, or strategies during rapid expansion. 
• Must be capable of demonstrating project management experience across complex, multi-phase, high profile projects in a fast-paced, change-heavy environment. Experience with operational transformation projects is preferred. 
• Ability to translate high-level goals into actionable plans and outcomes. 
• Strong sense of ownership and urgency, with the ability to operate independently. 
• Exceptional verbal and written communication skills. Ability to align, motivate, and influence senior stakeholders. 
• SaaS experience, with significant experience in project leadership roles. Additional experience in Operations is preferred. 
• Strong analytical skills and experience with SaaS metrics to evaluate program performance. Ability to create basic project dashboards. 
• Basic change management and resource management experience.  
• Proficient in Google Suite and Mac OS.

 BENEFITS

• Medical - 100% of employee premiums for selected individual plans
• Dental - 100% of employee premiums covered
• Vision - 100% of employee premiums covered
• $3,500 annual educational funds (“Boost Budget”)
• LinkedIn Learning
• 401(k) plus matching (US Based Only)
• Unlimited PTO
• Calm subscription
• Annual Company Retreat

Intellum is an equal-opportunity employer. We're committed to building an inclusive team that celebrates diversity in people, perspectives, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status. We encourage you to apply for an open position and if you have questions about whether or not your job experience and skill set meet the requirements for a specific role, reach out to us directly at careers@intellum.com. 

If you are an individual applying from CA, NY, CO, CT, MD, NV, or RI, please reach out to careers@intellum.com to inquire about specific pay ranges.