Director of Technical Services 

We are Suttons Creek, a fully remote consultancy that supports the medical device, pharmaceutical, and biotechnology industries in bringing life-saving therapies to patients faster. We work with companies all over the world and are looking for highly motivated people that want to contribute to making an impact in peoples’ lives. 

We have a unique (and honestly, amazing) position available that I think warrants more explanation than a job posting can provide. Does the bureaucracy of large companies get to you? Does the 3 year project lifecycle get tiresome or boring? Have you hit a ceiling and want a new challenge? Have you thought of consulting but want the stability of a full-time role? This role helps with all of these.

The position, currently titled Director, Technical Services, is involved in executive leadership, technical strategy, supporting business development determining client needs, building teams (direct reports and project teams), and occasionally getting our hands dirty helping solve problems directly consulting with clients in the combination product space. We work with companies big and small focused largely on the drug delivery space.

We are looking for strong combination product expertise (Reg or Quality/Development) and someone who wants to build their name in the industry while operating at a business leadership level. Having been in this role in the past, believe me that this is the fastest way to accelerate your knowledge, leadership skills, and career. You would be working with dozens of clients and projects every year with the support of what I sincerely feel is the best team in the industry.

The Director Technical Services is responsible for the management of consultants, technical staff, supporting technical elements of business development, providing client and program leadership, and ensuring project output quality and execution excellence.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Overseeing the development of technical consulting processes 
• Provides leadership to project teams with leadership oversight for project execution, including fiscal, timelines, and acts to resolve program related issues within the team and with client contacts.
• Oversight of internal tools, technical training, and technical development of the Technical Services organization
• Expert technical, leadership and strategy consulting 
• Supports the business development team, creating Statements of Work and development of SCI technical offerings. 
• Management and development of direct reports
• Review of the 1099 consulting team performance and assignments.
• In conjunction with and support from operations and program management, assessment and assignment of resources across projects.
• Support with the development of regulatory and other business templates, protocols, and service offerings for Suttons Creek
• Support executive team with company planning and strategy.
• Support with identifying and developing new profit centers and client offerings.
• Support with the development and training of all SCI consulting talent [FTE and 1099] 
• Support with the SCI Sales Cycle and client procurement process.
• Support with the SCI Internal Quality Management System to govern our client deliverables as a company.
• Develops the SCI consultants and foster relationships with consultants in unique fields of specialty.
• As a member of the SCI leadership teamwork with Human Resources and management on consultant and staff resource planning  
• Support with developing a strong internal team culture at SCI 

Minimum Qualifications (Knowledge, Skills, and Abilities)

• 10+ years medical device/combination product regulatory/quality/ development experience
• BS in Engineering, Biology, or related scientific degree 
• Extensive experience with US and global medical device regulations and submissions
• Strong leadership skills, including the ability to set goals and provide positive and constructive feedback respectfully to build positive relationships and improve buin
• Experience working in a broader enterprise/cross division business unit model preferred
• Ability to work with clients in a highly matrixed and geographically diverse business environment
• Strong leadership skills, including the ability to set goals and provide positive and constructive feedback respectfully to build positive relationships and improve business results
• Ability to lead and effectively within a team in a fast-paced changing environment
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization
• Multi-tasks, prioritizes and meets deadlines in timely manner
• Strong organizational, planning, and follow-up skills and ability to hold others accountable
• Ability to travel approximately 20%, including internationally
• Ability to maintain regular and predictable attendance
• Preferred that candidate has pharmaceutical experience

Physical Demands and Work Environment 

Office Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Occasional travel to client sites or conferences may be required.