Account Manager
WFH Flexible Denver, CO
Description

Hi, we’re Actabl.

Are you excited about a career in SaaS that has a direct effect on the hospitality industry? This might be the perfect opportunity for you! Our mission is to empower the people that power hospitality. We’re on a journey to provide better solutions for hotel companies as the world around us evolves and changes related to using technology, finding labor, and maximizing profits. We give hoteliers actionable insights to know what to do, the tools to do it, and the visibility to know it worked. We bring together powerful hospitality tech solutions to maximize profits for more than 10,000 properties in hospitality markets around the world.


Our Valued Behaviors

  • Start with People: We are in the hospitality business and hospitality starts with people. This impacts both our being and our doing.
    • Being: We are responsible for building relationships, earning trust, and having fun. These things are fundamental to hospitality.
    • Doing: We will succeed if we start with great people working as one team. Empower others, speak the truth with care, and go together.
  • Demand Integrity: Be trustworthy, be ethical, and be consistent whether someone is watching or not. Demand integrity of yourself and others to build the fabric of a high-integrity organization.
  • Delight the Customer: We aim to delight our customers in the same way our customers aim to delight their guests. The question is not if completed a process or hit a metric, the question is whether or not the customer is delighted.
  • Champion Innovation: We compete in the game of change and win through innovation. Think big and then think bigger when it comes to the innovation required to tackle the problems our customers face daily. 
  • Make it Happen: We show up prepared, care about the details, and follow through. Don't get distracted. Don't stop at blockers. Don't make excuses. Find a way and drive until it is done.

Your Role - Come Join Our Team!


In this role you will:

At Actabl, our customers are at the heart of everything we do. We are seeking an experienced Account Manager to grow deep relationships with our valued customers, identify opportunities to add more value through Actabl’s software solutions, and lead revenue opportunities through our sales process. 


Typical Functions:

Customer Champion

  • Be the sales champion for our valued customers after they are onboarded to Actabl’s platform, representing the Actabl’s brand and all of our software solutions
  • Understand existing customer goals, pain points, current product usage, and industry trends to proactively identify expansion and upsell opportunities 
  • Collaborate with our Customer Success team to help customers maximize product use, value, and satisfaction with Actabl’s software solutions


Account Growth and Retention

  • Grow revenue with our existing customers by demonstrating the business value of using additional products/features from Actabl’s software solutions
  • Lead sales opportunities from identification through legal contracting, following Actabl’s defined sales process and maintaining exceptional CRM hygiene for accurate forecasting 
  • Manage the renewal process to successfully recontract our existing customers into balanced terms that profit our business and benefit our customers


Industry and Product Knowledge

  • Stay up-to-date on hospitality industry trends and participate in hospitality conferences or customer events as necessary to build relationships 
  • Be a champion of Actabl’s innovative platform with the ability to conduct informative demos for our Business Intelligence, Operations Management and CapEx, and Labor Management software solutions
  • Other duties or functions may be assigned
Requirements

Ideal Skills, Experience, and Competencies:

  • Proven experience in a Sales or Account Management role, preferably in a SaaS environment
  • Deep hospitality industry expertise and relationships
  • Business acumen and proven ability to close deals and negotiate for positive outcomes
  • Proficiency with Salesforce or other CRM software

Work Environment:

We are a hybrid friendly company with office hubs located in Atlanta and Tampa, in addition to our new headquarters in downtown Denver. No matter where you live and work, you’re a part of the Actabl team. 


Compensation Package:

Qualified candidates can expect a base salary of $75,000 - $85,000 with an additional 50% compensation from hitting revenue targets (total target compensation of $180,000). Uncapped commission structure with accelerators for exceeding targets. 


Our benefits program offers a variety of coverage options, perks, discounts to support work-life balance and help our team members  maintain their physical, mental, and financial health. 


All Actabl team members are eligible for the following benefits:


Health & Wellness

  • Medical, dental, and vision insurance plans for employees and dependents
  • Employer-paid Life and AD&D, Short-Term Disability, and Long-Term Disability
  • Employee Assistance Program (EAP) provides counseling for a variety of needs

Financial Wellbeing

  • Marketable base salary, competitive bonus structure, and MPI program
  • Retirement plan and 401(k) match

Flexibility & Time Off

  • Unlimited discretionary time off hours to be used when needed
  • 10 paid holidays per year
  • Company wide Winter Recess between Christmas Eve and New Years Day
  • 12 weeks of parental leave for birthing and non-birthing parents

If you’re excited about our mission in empowering hospitality through technology, apply to join the Actabl team today!


Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.


Actabl is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants and employees. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local law.





Salary Description
$75,000 - $85,000 (Plus Commission)