Job Title: Inside Sales Executive

Department: Sales

Reports To: Chief Revenue Officer

Employment Type: Full-Time, Salary, Exempt

About AccuSourceHR: AccuSourceHR™ workforce solutions is a full-service employment screening organization with headquarters in Phoenix, Arizona. Since its inception in 1999, AccuSourceHR™ has been committed to continuously promoting a balance between affording innovative technology resources and providing high-quality, consistent, US-based client care. This objective is reinforced with the belief every client is unique and deserves a customized program of quality background and drug screening solutions to meet their specific organizational goals. As a PBSA-accredited provider, AccuSourceHR™ strives to ensure every client is confident in their program and views our team as an extension of their organization’s human resources, security, and risk mitigation teams. AccuSourceHR™ is equally dedicated to fostering a positive employee experience ensuring our team members feel valued, supported, and empowered in their roles. Our company culture is built on collaboration, continuous learning, and commitment to excellence, which we believe directly enhances the quality of service we provide to our clients.

Core Value Summary: As an AccuSourceHR staff member it is important that you embrace our company core values.

• Customer Obsessed: We believe that if we provide a great product and create a great customer experience at a fair price, that every customer can be a customer for life. A core part of our DNA is to be obsessed with providing an outstanding customer experience every day.
• Collaboration: We openly share ideas, skills, and experiences to solve problems, improve performance, and help team members. AccuSourceHR staff works together to make our business great; We create amazing customer experiences every time.
• Innovation: We successfully implement new ideas that create value for our customers and stakeholders. Innovation starts with a new idea. It could be a plan for an improved product or service; It could be an updated method for streamlining our operations.
• Passionate: We have intense enthusiasm and excitement for what we do for our customers, partners, and team members. Our passion for our work is often the difference between doing the work and doing the work exceptionally well.
• Transparency: We share thoughts and opinions honestly and respectfully. Transparency promotes open communication and leads to forming healthy relationships by emphasizing being direct with people in our workplace.
• Accountability: We show up and set out to accomplish the things we said we would do. We take personal responsibility for our work. We have trust in our teammates and know we can count on each other to get things done. Team members take responsibility for both their performance and business outcomes.

Job Summary: The Inside Sales Executive is responsible for driving new revenue growth by generating new business opportunities with existing non managed clients as well as SMB new logos. In addition to handling incoming SMB leads, this role involves identifying cross-sell and up-sell opportunities by nurturing relationships with an emphasis on customer retention. This individual should be driven to monitor market trends, analyze competitor activity, and provide valuable insights to inform decision-making.

Key Responsibilities:

• Lead qualification: Actively identifies customer needs and ensures profitable solution-based selling to increase revenues and create value added customer relationships. 
• Sales Presentations: Assist with product demonstrations and presentations, highlighting the benefits and features of additional products or services.
• Sales Cycle Management: Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities in CRM (Salesforce). 
• Market research: stay informed about industry trends, competitive landscapes, and potential market opportunities.
• Customer feedback: Collect and relay customer feedback to the product development team to help improve our services.
• Develop and qualify leads, phone prospecting, setting up appointments, preparing and presenting sales proposals, closing deals. 
• Develops a database of qualified leads through referrals, telephone canvassing, social media networking, email, and direct networking. 
• Participates in sales processes and functions to include proposals, trade shows, networking, presentations, meetings, etc. 
• Completes assigned sales reports and related tasks in an accurate and timely manner. 
• Sets high expectations for goals and performance measures for meeting/exceeding individual assigned goals. 
• Demonstrates technical selling skills and product knowledge in all areas that allows effective web-based presentation of our online system. 
• Complete understanding of pricing and proposal models. 
• Adheres to all company policies, procedures and business ethics codes and ensures they are communicated and implemented within the team. 
• Maintains professional internal and external relationships that meet company core values. 
• Protects Company proprietary and confidential information in accordance with company confidentiality policy and corporate information security policies and procedures. 
• Other duties as assigned. 

Education/Experience:

• Preferred: Bachelor level or higher college degree
• Required: Minimum 1 year of relevant experience in a sales role in employment screening, HR services or HR technology industries 

Qualifications/Skills: The requirements listed below are representative of the knowledge, skills and/or abilities for this position.

• Proven and sustained track record of exceeding goals 
• Exceptional presentation skills, written and verbal skills and strong listening skills 
• Ability to provide a consultative sale approach  
• Excellent interpersonal skills to understand the operational/client need and ability to communicate proposed solutions. Excellent negotiation skills to sustain sales process and win new contracts. 
• Possess adequate employment services industry and technical knowledge to communicate effectively with a variety of industry groups. Strong understanding of customer and market dynamics.  
• Strong customer focus; commitment to delivering quality solutions and maintaining effective customer relationships. 
• High drive for both internal and external client satisfaction. 
• Motivation necessary for achieving or surpassing objectives; passion for improving delivery of services with a commitment to continuous improvement. 
• Self-starter/self-motivated; driven to exceed established goals. 
• Ability and willingness to develop new skills sets required to effectively support continued Sales functions, including mastering of relevant processes and software. Continued proficiency in all Microsoft Office programs. 
• Ability to function independently, solve problems and contribute as an effective team member. 
• Ability to maintain confidentiality of sensitive information. 
• Ability to work under tight deadlines and multi-task.
• Strong analytical skills with the ability to interpret sales data and metrics.

Benefits:

• Work with a great team of likeminded thinkers who are driven to deliver for our customers
• Medical (with company contribution)
• Dental/Vision 
• Employer paid life and disability
• 401(k) (with company match)
• Paid holidays 
• Paid time off (PTO)
• Sick Time
• Pet insurance

Physical Requirements:

• Must have a dedicated and ergonomic workspace at home conducive to focused work.
• Access to a stable and reliable high-speed internet connection.
• Adequate lighting and minimal background noise to support professional video calls and meetings.
• Ability to lift and carry up to 5 pounds occasionally, for tasks such as setting up a workstation or equipment.
• The ability to work comfortably and effectively in a home environment that meets ergonomic standards, including proper seating and desk setup.

Equal Employment Opportunity:

AccuSourceHR, Inc, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, pregnancy, gender identity, sexual orientation, status as a Vietnam-era, special disabled veteran or other veteran, or any other status or characteristic protected by applicable federal, state and/or local laws.

AccuSourceHR, Inc. reserves the right to modify, interpret, or apply the job description as needed. This job description is for informational purposes only and should not be construed as an offer or guarantee of employment.

Any offer of employment is conditional upon the successful completion of a background investigation and drug screening.

By submitting your application for and/or accepting this position, you acknowledge and agree that, if selected, you will be required to electronically sign certain employment-related documents upon commencing your position. This may include, but is not limited to, the offer letter, employment agreement, and other necessary forms.