Box Office Staff works in conjunction with other members of the box office at our two box office locations in Aspen. This position reports directly to the Box Office Manager. The ideal candidate should have previous customer service experience and the ability to maintain attention to detail in a high-volume, fast-paced environment. Box Office Staff assists the Box Office Manager in attending to the daily details of operation at the box office and must remain respectful, positive, supportive, interested, and friendly at all times. This is a seasonal position with weekend and evening work hours required.

Responsibilities

• Provide guests with a positive first impression of the Aspen Music Festival & School
• Accurately operate the point of sale ticketing system
• Receive and process daily walk-up and phone ticket orders for AMFS events
• Accommodate all donor requests for ticketing
• Problem-solve by effectively communicating with guests to locate and distribute tickets
• Maintain a thorough knowledge of the AMFS summer event calendar
• Provide information regarding AMFS events, facilities, and box office policies
• Accurately handle credit card and cash transactions
• Perform additional tasks as assigned by the manager on duty

• Applicant should possess excellent communication and customer service skills in addition to being detail oriented, well organized, patient, and able to successfully multitask while working under pressure.
• Applicant will be expected to learn, comprehend and implement complex policies.
• Computer proficiency, accurate data entry, courteous telephone presentation, and other basic office skills are essential.
• Applicant should be comfortable working independently as well as in a team.
• A basic knowledge of classical music, the AMFS, and the Aspen community is helpful, but not required.
• Applicant must be a team player with a good sense of humor.

Dates

June 9, 2025-August 24, 2025

Compensation

$12.50/hour plus housing provided by AMFS (valued at a minimum of $4.91/hour depending on location.)  Overtime $22.22/hour.

The overall non-local compensation for this position, including hourly pay ($12.50/hour) and housing ($4.91/hour), exceeds the 2024 Colorado minimum wage of $14.81.

Benefits include AMFS season pass and paid sick time.

OR

$22.00/hour if you provide your own housing. Overtime $33.00/hour. 

Benefits include AMFS season pass and paid sick time.

Application Procedure

Please complete the online application process and attach your cover letter and one-page resume with references where prompted. PDF format only. No phone calls please.

Hiring Timeline
Application review to begin in January. Applicants who submit materials before February 10 will be given priority in the review process. Interviews will be scheduled to begin after February 10. Application to remain open until position(s) filled.  

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Statement on Inclusion, Diversity, Equity, and Access

At AMFS, we are committed to becoming an anti-racist organization and believe that when people feel respected and included they can be more creative, innovative, and successful. While we have more work to do to advance diversity and inclusion, we’re investing to move our organization and classical music industry forward. In order to create and maintain a diverse community, AMFS does not discriminate in employment opportunities or practices on the basis of age, race, sex, gender, color, religion, national origin, disability, military status, genetic information, sexual orientation, or any other status protected by applicable state or local law.