Taproom Crew Member
Richmond, VA Hospitality
Job Type
Part-time
Description

Sapporo brewed the first beer of Japan in 1876. It’s now the number one selling Asian beer brand in the U.S. thanks to its best-selling Sapporo Premium. Sapporo acquired Stone Brewing in 2022 to brew all of Sapporo’s beer for the U.S. market. Stone Brewing, established in 1996, pioneered the West Coast Style IPA helping to fuel the modern craft beer revolution. Now one company, Sapporo-Stone Brewing is among the 15 largest breweries in the U.S. and operates production facilities in Escondido, CA and Richmond, VA plus seven Stone Brewing taproom and bistro locations. We’ve enjoyed a rich history following our passion and are in search of people who take great pride in building our legacy for the future.

Compensation, Benefits & Perks

  • Pay Range: $12.00/hr. plus tips
  • Company beer perks program and discounts
  • Benefit programs supporting Financial Wellness, Health & Wellness and Career Development

Summary

Our Stone Store Crew Members are responsible for engaging and executing all beer and merchandise sales while creating and delivering an amazing fan experience. We trust our Crew Members with handling all Stone Fan questions and concerns and seek solutions that guarantee meeting our service standards. To be a successful Stone Store Crew Member, it’s important to stay up to date with industry standards, maintain the store’s visual appearance, and Stone’s beer offerings.


Responsibilities

  • Deliver Amazing Fan service to all fans, vendors, Team Members, and other industry partners through each interaction
  • Plan and Execute all brewery tours (as applicable) which includes public speaking
  • Execute all opening and closing duties as outlined in our company training materials
  • Responsible for stocking all merchandise and beer inventory that meets visual requirements and standards
  • Maintain the quality of all store displays, merchandise, and general cleaning and sanitizing
  • Accurately record and operate POS system for beer, merchandise, and tours sales
  • Handle deposits and reservations for beer purchases.
  • Available to maintain a quality display and provide excellent customer service at off-site events.
  • Prioritizing safety throughout all duties while in the store, behind the bar, and in the brewery (as applicable) which includes wearing appropriate PPE (Personal Protective Equipment)
  • Adapt and learn Stone’s brewing process, equipment, history
Requirements
  • Education: High School Diploma or GED.
  • Experience: At least 1 year of related experience and/or training, preferably in a beverage or retail environment. Must have cash handling experience, preferably with a POS system.
  • Computer Skills: Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook. POS system experience is strongly preferred. Must possess effective public speaking skills.
  • Certificates, Licenses, Registrations: Must possess a current RBS (Responsible Beverage Service) certificate. Certified Beer Server or higher preferred.

Sapporo-Stone Brewing is an equal employment opportunity employer and does not discriminate against applicants or employees because of race, color, religion, national origin, sex, age, citizenship status, various ability status, genetic information, sexual orientation, or gender identity or expression of an otherwise qualified individual, or membership in any other class protected by applicable law. Sapporo-Stone Brewing hires and promotes individuals based on their qualifications for the job to be filled.


Sapporo-Stone Brewing seeks to build a culturally diverse staff where differences are valued and respected. Women, minorities, individuals with various abilities, veterans, LGBTQ+ and intersectional individuals are encouraged to apply.


Salary Description
$12.00/hr. plus tips