Join our award winning culture as we support those who support our members!

Position Summary:

The Human Resources Business Partner (HR BP) is responsible for supporting organizational operations and strategy by providing coaching and guidance on HR related business matters including employee relation issues, performance development, safety, HR policy and procedure, and employment law practices. The position formulates partnerships across the organization to deliver value-added, collaborative service to leadership and employees of Lakeland Care, Inc. (LCI) that reflects the business objectives of the organization for human resources and related functions. 

Responsibilities & Competencies:

• Lead and provide direction on organizational and human resources strategies related to performance development and competency-based performance. 
• Oversee the performance development process including guiding HR practices related to coaching, feedback, documentation, and employment decision-making. 
• Manage and resolve complex employee relation issues. Conduct effective, thorough, and objective investigations.
• Foster a team energy which empowers organizational coaching to guide leaders in a strength-based, emotionally centered, service-minded approach to excellence. 
• Work closely with leadership and employees to improve work relationships, build morale, and increase productivity and retention.
• Responsible for HR practice and partners with department leaders on all applicable labor laws and regulatory compliance.
• Support change management efforts by leading and influencing change plans and communications as it relates to business strategy changes within HR. 
• Identify learning needs related to employee performance in collaboration with Organizational Development Coaches. 
• Analyze trends and metrics in partnership with the HR team to develop solutions, programs, and policies.
• Demonstrate inclusivity to ensure all HR practices are respectful and sensitive to all employee populations.
• Exhibit emotional intelligence and apply LCI values when addressing employee related matters.
• Collaborate with legal advisors as needed/required.

• Bachelor’s degree in Human Resources, Business Administration, other related field, or equivalent combination of education and experience (includes knowledge, skills, and abilities).
• Minimum of five (5) years knowledge of human resources required. Long-term care program and/or project management a plus. 
• Excellent verbal and written communication skills. 
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to acquire a thorough understanding of the LCI’s organizational structure, positions, qualifications, compensation practices, and the administrative practices related to those factors.
• Strong analytical and problem-solving skills.
• Previous leadership and coaching experience preferred.
• Gallup Certified Strengths Coach a plus.
• Proven leadership skills and the ability to work independently or as part of a team. 
• Current driver’s license, acceptable driving record and proof of adequate insurance required.

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Lakeland Care is a top workplace award winning Wisconsin-based non-profit organization that focuses on creating a world we all want to live in. With long-standing roots as a managed care organization (MCO), we provide long-term care services to eligible elders and individuals with physical and intellectual or developmental disabilities. 

We are an equal employment opportunity employer functioning under an Affirmative Action Plan. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. We are an organization that participates in E-Verify.