A highly respected Property management firm doing business throughout Ohio is looking for an Assistant Property Manager for an apartment complex located in Cleveland, OH.

Under the directions of the Property Manager, the Assistant Property Manager is responsible for excellent customer service in daily management and coordination of all aspects of apartment community operations and to act in that capacity in the absence of the Property Manager. Emphasis on providing a quality living environment for student residents by maintaining positive relationships and maximize occupancy and establishing a positive working environment.

• Answer leasing office phone and greet prospects
• Tour apartments with prospective tenants
• Track Leasing Prospects
• Complete Lease Applications and assist in verification of applications
• Contact applicants and residents to obtain financial information to complete certifications
• Plan and oversee social programs and property sponsored events for residents
• Ensure accuracy and timeliness of bank deposits, and record collections activity on property management software
• Assist with rent collections by contacting residents to discuss and collect late rents striving for zero delinquency each month.
• Communicate with residents regarding requested work orders, and schedule work to be done with maintenance staff
• Track status and completion of work orders on our property management software.
• Assist with community inspections
• Other duties as assigned

Requirements

• 1 year of customer service and / or sales experience
• Excellent customer service and communication skills, commitment to solve resident issues
• High School Diploma or Equivalent
• 1 Year Apartment leasing required
• Strong filing, computer and organization skills
• Positive attitude, willingness to learn, strong work ethic and pride in work product
• Valid Driver’s License