Function
Sullivan Tire, an employee-owned company, is seeking an Automotive Alignment Technician. This person will independently perform vehicle repairs and services on customer’s vehicles while also delivering the highest level of quality and customer satisfaction. Work with store management to ensure productivity, profitability and customer satisfaction standards are met. Adheres to internal controls, policies, and procedures.
Major Responsibilities:
- Properly mounts, dismounts, balancing and repair of passenger and light truck tires.
- Properly perform lube/oil/filter changes on domestic and foreign cars.
- Properly perform and document vehicle safety inspections.
- Perform unsupervised diagnosis and repairs of vehicles including, but not limited to, maintenance, brakes, alignment, and light tune ups utilizing automotive tools, equipment, software (i.e. VAST, Automotive PC programs).
- Produce accurate repair estimates on customer vehicles.
- Properly adhere to safety and environmental standards which includes maintaining a neat and clean work area by disposing of all waste products properly.
- Communicate with customer and/or sales staff in understandable terms the repairs needed to the vehicle and the value that comes with the repairs.
- Assume other responsibilities as needed.
Education/Experience:
Minimum of high school diploma or equivalent. Technical degree a plus. Minimum of 1 year of experience with 1 ASE certification in Brakes. Valid Driver’s License required.
Skills/Knowledge:
- Customer service focus in a retail environment
- Ability to lift 40-50 lbs
- Basic conflict resolution skills
- Solid understanding of automotive tire and auto service industry
- Basic understanding of VAST and automotive PC programs.
- Basic math skills to produce accurate repair estimates.
- Ability to multi-task in a fast-pace environment
- Team player
Benefits:
- Health Insurance- including Medical, Vision, and Dental
- Life and Disability Insurance
- Paid Holidays, Personal Time, and Vacation Time
- Discounted Services
- Employee Owned! Employee Stock Ownership Plan
- Flexible Spending
- 401(k) with Company Match
- Tuition Reimbursement
EEO Statement
Sullivan Tire provides Equal Employment Opportunities for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability, and any other basis protected by federal, state, or local laws.
Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family." Come and join our family!