Description
Cashier – Delivering Exceptional Service at Zankou Chicken
At Zankou Chicken, we don’t just serve food—we create unforgettable experiences. As a Cashier, you’ll be the first point of contact for our guests, providing them with friendly, efficient, and memorable service. You’ll play a vital role in ensuring every customer’s experience is smooth, welcoming, and exceptional.
What You’ll Do
- Greet Customers with a Smile – Be the face of Zankou Chicken, welcoming every guest with warmth and enthusiasm.
- Handle Transactions Efficiently – Accurately process cash, credit, and debit transactions, ensuring a smooth and quick checkout experience.
- Provide Exceptional Service – Answer guest questions, suggest menu items, and address any concerns to ensure every guest has an amazing experience.
- Maintain a Clean and Organized Register Area – Keep your work station tidy, restock supplies, and make sure everything is ready for service.
- Support Your Team – Collaborate with kitchen and front-of-house staff to ensure timely and accurate service, especially during busy periods.
- Promote Zankou’s Offerings – Upsell menu items and provide information about promotions to enhance the guest experience.
- Ensure Accuracy in Orders – Double-check orders before sending them to the kitchen or presenting them to the guest to ensure everything is perfect.
- Follow Safety and Sanitation Protocols – Keep your workspace clean and organized while following all food safety and cleanliness guidelines.
What We’re Looking For
- Friendly and Outgoing Personality – You love engaging with people and make guests feel welcome and valued.
- Attention to Detail – You ensure accuracy in every transaction and order, maintaining high standards of quality and service.
- Multi-tasking Skills – You thrive in a fast-paced environment and can manage multiple tasks while staying focused and efficient.
- Team-Oriented Mindset – You communicate and collaborate with team members to ensure smooth and seamless service.
- Commitment to Cleanliness & Safety – You follow all sanitation protocols to maintain a safe and clean work environment.
- Flexible and Adaptable – You can handle shifts during peak hours, including evenings and weekends.
- Prior Cash Handling Experience (preferred but not required) – Familiarity with operating a register and processing payments is a plus.
- Willingness to Learn – We’ll provide you with all the tools you need to succeed.
The Zankou Way – How You’ll Succeed
- Be Ambitious – Take pride in delivering exceptional service, always looking for ways to improve.
- Go All In – Work with speed, focus, and intensity to ensure every guest leaves satisfied.
- Be Guest Obsessed – Your interactions will directly impact the guest experience, so always prioritize their needs.
- Pursue Perfection – Consistency, attention to detail, and cleanliness are your top priorities.
- Be Radically Honest – Communicate openly with your team to solve problems and improve processes.
- Own It – Take responsibility for your station, your service, and your performance.
- Continuously Learn & Improve – Master new skills, improve your customer service techniques, and grow with the team.
Why Join Zankou?
- Be Part of a Culinary Legacy – Work for a family-owned, award-winning Mediterranean restaurant brand with a devoted following.
- Competitive Pay & Benefits – Earn competitive pay plus tips as part of our tip pool, and enjoy free meals every working day, paid vacation, and growth and training opportunities.
- Fast-Paced, Fun Environment – Work in a high-energy setting with a passionate, supportive team.
- Career Growth – We promote from within and invest in our team’s success.
Are you friendly, focused, and ready to provide top-notch service? Join Zankou Chicken and help us serve legendary Mediterranean flavors with a smile—one guest at a time!
Apply Now and Bring Your Passion to Zankou!
Salary Description
$19.00 -$21.50 /hr including tips!