Reports To: Front Office Manager

Supervises: N/A

Job Purpose: To shuttle hotel guests during their stay by making it easier and more enjoyable to arrive, check in and stay at the property.

Job Responsibilities:

1. Drives incoming/departing hotel guests to hotel, airport, shopping center and miscellaneous destinations and assists guests with luggage.
2. Attends and participates in monthly front desk meetings.
3. Inspects van to ensure that it is in order and that supplies are adequate.
4. Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
5. Pages guests in lobby, dining rooms or other parts of property. Delivers messages and runs errands.
6. Maintains courtesy van consisting of washing, cleaning, and fueling.
7. Maintains lobby in a clean and tidy manner; this includes, but is not limited to ashtrays, trash, seating areas, front doors, floors, etc.
8. Maintains the front porte-cochere by picking up trash, sweeping off sidewalks, etc.
9. Completes daily shuttle log/checklist.
10. Other duties as assigned.

Job Skills:

1. Carry out specific oral or written instructions, frequently following a routine.
2. Do the same task over and over, frequently in the same way.
3. Lift and carry things like luggage, trays of dishes, and bags of golf clubs

Education 

• HS Diploma or equivalent

Experience 

• 2 years of driving experience. Valid motor vehicle license with minimal violations.

Licenses/Certifications 

• CDL required for vans with more than 16 passenger capacity.