*For best consideration, apply by Monday, December 2 at 12:00pm (CST)* Position will be open until filled.

We are looking for a candidate to join our growing Professional Services team with Invoice to Cash (I2C) experience. 

Candidate can work hybrid out of our Middleton, WI office or Lakewood, CO office or fully remote if not located in these areas.

Key Tasks/Duties:

• Work as part of a team to implement Esker’s on Demand cloud SaaS solutions with the majority of time dedicated to development and enhancement of Esker solutions
• Utilize a variety of technologies to extend standard functionality of Esker solutions such as background logic, end-user interface, reports and workflow to meet client business requirements
• Work closely with customers to define requirements, test the application and train end users
• Create and execute test cases to validate development and product configurations
• Develop or configure Esker solutions to integrate with customer ERP systems or custom external applications
• Document product configurations and custom development for customers or internal stakeholders (Cx, ESS)
• Trouble-shoot issues that arise in the course of configuring solutions and ensure these issues are resolved to the satisfaction of the project manager
• Identify improvements to our solutions, processes or supporting documentation
• Lead internal and customer facing demonstration of solution and any custom development
• Participate in project enhancement scoping
• Work with Sales, Research & Development (R&D), Customer Experience (Cx) and Esker Solution Support teams to resolve issues for customers
• Participate in project Increment Planning Workshop
• Prepare installation and configuration for production migration
• Participate in production hypercare
• Participate in project documentation readiness for transition to ESS and Cx
• Participate in “Live My Life” with the R&D team
• Participate in development of approved pull requests ultimately to be added to a R&D sprint
• Assisting in recruiting activities such as UW Engineering days event

Essential Experience:

• 2+ years of experience in software development and support or combination thereof
• Experience implementing and onboarding new Customers in a Cash Application solution.
  • Other Invoice to Cash (I2C) solutions such as Credit Management, Claims & Deductions, Collections Management, and Invoice Delivery are a plus. 

Education:

• Bachelor’s degree preferably in computer science, mathematics, engineering or business OR experience in lieu of degree. 

Competencies:

• Strong customer service skills
• Excellent verbal, written communication, interpersonal and presentation skills
• Candidates should have exposure with: JavaScript, XML, JSON, relational databases (Oracle, SQL Server)
• Experience with object-oriented programming
• Experience in the following is a plus: Automated unit tests, C#, Git, SOAP, REST, TypeScript
• Familiarity with version control
• Ability to work as part of a team or independently to meet project goals
• Ability to work well with other departments and varying levels of management
• Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously
• Understanding and business knowledge of accounting and finance a plus
• Understanding and business knowledge of Enterprise Resource Planning (ERP) a plus: SAP, Oracle, JDE
• Ability and flexibility to travel (domestic and/or international)