Rate: $55,000 - $63,000

Location: 2013 25th Ave. N. Nashville, TN

Shift: 8:00AM – 4:30PM (Flexible Scheduling Allowed)

Catholic Charities was founded in 1962 with the mission of providing wholistic care within Middle Tennessee. Our programs consist of the following’ homelessness prevention, re-housing, food distribution, emergency materials, utility payments, refugee resettlement, clinical counseling, adoption, and family support, parenting, and multi-pronged community support through neighborhood embedded family resource centers. Catholic Charities is an established non-profit, and is still growing year after year. If you are seeking a job with a purpose then you are finally home.

Benefits Include;

• (10) vacation days.
• (12) personal days.
• (18) paid holidays.
• Easter & Christmas Break
• 403B plan with company match.
• Pension plan.
• Health insurance, vision, and dental coverage.

JOB SUMMARY:  

Provides oversight of Workforce Development program, which delivers classroom instruction, job readiness training, and other services to participants with a goal of achieving self-sufficiency. This role is responsible for managing the workforce and employment partnerships across the agency 

JOB RESPONSIBILITIES:

• Promotes the Workforce Development program through outreach and media. 
• Identifies and recruits appropriate candidates for participation in the program. 
• Conducts assessment of experience, skills, and work limitations with new students. 
• Is responsible for coordinating workforce and employment services across the agency. This includes collaborating with staff in the New Americans Program and aggregating workforce related data across all departments.
• Tracks client workforce and employment data across all programs. 
• Facilitates classroom instruction using pre-approved curriculum and other resources as needed. 
• Facilitates workshops on soft skills and workplace essentials. 
• Develops partnerships with other organizations and coordinate guest presentations on appropriate topics related to professionalism in the industry. 
• Identifies and solicits industry partners for possible future job placements. 
• Assists clients in completing applications and arranging transportation for work. 
• Assists with the research for grants and funding opportunities. 
• Works with the grant team to help complete grant applications. 
• Conducts follow-up with employers after placement to ensure their satisfaction and troubleshoot any potential concerns or problems. 
• Provides all services according to program and agency guidelines and mandates. 
• Serves as liaison with other community agencies and professional partners. 
• Completes any required reports or data collection activities as prescribed by funders, partners, or agency leadership in a timely and accurate manner. 
• Troubleshoots client problems and concerns. 
• Reviews program guidelines and updates and participates in training to ensure that services meet funder expectations and requirements. 
• Conform and abide by all regulations, policies, work procedures and instructions. 
• Maintains accurate client/program records regarding services provided including contacts/ businesses for potential future placement, according to Agency guidelines, using the database(s) provided by the agency and within Agency time frame. 
• Actively participates in supervision sessions, periodic team meetings, and training. 
• Performs other duties as assigned. 

SUPERVISORY RESPONSIBILITIES: 

Supervision of workforce development program staff as well as supervision of interns assigned to the program. 

JOB QUALIFICATIONS: 

• Bachelor’s degree in social service, education, business administration, or related field. 
• At least 2 years of experience in workforce development, adult education, customer service, or program management. 
• Knowledge of human learning and an ability to adapt and use various methods of instruction for group and individual learning. Experience delivering training preferred. 

Additional Skills or Requirements 

• Familiarity with industries in need of participants from job-training programs in the Nashville area. 
• Must be over age 21. 
• Effective interpersonal skills. 
• Excellent customer service knowledge and skills. 
• Ability to facilitate intercultural communication and to create an environment where differences are respected. 
• Excellent written and verbal communication skills. 
• Ability to exercise good judgment, courtesy, and tact in dealing with the public and staff. 
• Ability to handle confidential information with extreme professionalism. 
• Ability to plan and organize work, work under pressure, and meet deadlines.  
• Ability to follow tasks through to completion. 
• Ability to work well as a team and independently with minimal direction. 
• Proficient with Microsoft Office applications. 
• Ability to learn databases, and other systems.  
• Current driver’s license required. Ability to legally operate a motor vehicle and provide own transportation. 

Catholic Charities of Tennessee is an equal opportunity employer. Catholic Charities does not discriminate in regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.