About Us
Hello, we're Augeo – we are a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members and channel partners across many industries and verticals. We serve hundreds of clients, including 70+ Fortune 500 companies, representing millions of end users. We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators and innovators.
At Augeo, we're passionate about providing an inclusive workplace that values diversity and our sustainability initiatives. Everyone is welcome - our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential.
We work hard, we play hard and, most importantly, we care to our core about our teams and each other. We over-communicate around everything...especially while we navigate our new hybrid world.
**Job duties to be performed from Bangalore location (Global Technology Park)**
Summary
The Sr. Events Manager is a visionary leader that thrives in building new experiences and programs through creative collaboration. They thrive in an entrepreneurial environment and are energized by the fast pace. They also embrace challenges because of their competitive nature.
The Sr. Events Manager will run the onsite team experience program in the Bangalore location. (Because of the hands-on approach needed, onsite presence will be required 3+ days per week.) In collaboration with account leadership, they will understand program goals and operating plans, and then lead the stakeholders through ongoing execution.
Onsite experiences will vary depending on stakeholder goals. Attendee numbers could range from 25-200 people and could be single meeting or multi-day structure. The Sr. Events Manager will play a key role in initial experience development and oversee the strategic and tactical execution. Developing relationships with the stakeholders/experience hosts will be a critical element to program success, as will program marketing and education. The Sr. Events Manager will also serve as the “business owner” of the Bangalore experience space and oversee program financials and day-to-day building management including vendor partner relationships and supply inventory.
The Sr. Events Manager will report to the Program Director.
Accountabilities:
- Understand the experience program goals and be accountable for executing strategically and tactically.
- Professionally deliver creative and strategic presentations.
- Actively build and nurture stakeholder and vendor partner relationships.
- Oversee and direct event inquiries and ensure prompt response.
- Manage event space reservations.
- Facilitate discovery sessions with stakeholders to understand their individual experience goals.
- Drive the initial experience development, ensuring it meets the goals of the overarching program.
- Execute tactical planning and execution including A/V, food and beverage, production, logistics, budgeting, collateral and post-event surveys.
- Provide exceptional hospitality and serve as the event host to ensure a welcoming and engaging guest experience.
- Act as the program lead, ensuring all partners and stakeholders are informed of due dates and communicating around them as needed.
- Source and manage vendors and adeptly control contract negotiations.
- Manage financials throughout, providing client with updates and strategic recommendations.
- Serve as onsite execution team, anticipating challenges and responding quickly to last minute needs with elevated hospitality.
- Complete a post-project reconciliation to include financials and experience data.
- Attend and take active role in program meetings involving other locations.
Experience & characteristics:
- 7+ plus years experience in experience design and event management
- Visionary & innovative
- Self-starter & resourceful
- Approachable, hands-on leader
- Flexible with ability to multi-task
- Able to build relationships quickly and work with many different personalities
- Persuasive and professional in all communication
- Professional demeanor
- Collaborator
- Inherently positive with a strong work ethic
- Innate curiosity about experience design
- Strong command of the English language, both written and spoken, is essential for effective communication within our global team and with our clients.
*Please note this role must be onsite at the experience center (Global Technology Park, Bangalore) 3+ days per week.