POSITION SUMMARY: Under the supervision of the Director of Hospitality Services, Hospitality Services Staff members maintain a clean and comfortable environment in all accommodations, meeting spaces, program facilities, and public areas. 

ESSENTIAL FUNCTIONS:

1. Cleaning of guest rooms: This includes bathrooms, vacuuming, sweeping, dusting making beds, and emptying trash.
2. Cleaning of public areas: This includes bathrooms, vacuuming, sweeping, dusting, emptying trash and straightening furniture. 
3. Cleaning of cottages between guests. This includes kitchens, bathrooms, bedrooms, and living areas as well as stocking linen closets and other supplies.
4. Cleaning of meeting spaces before and after functions: This includes weddings, meetings, concerts, conferences, churches and other functions as specified by Housekeeping, Conference Services and Guest Services. 
5. Maintains water supplies, trash removal, and cleanliness of meeting spaces, before, during, and after conference and guest functions.
6. Clean public restrooms daily.
7. Clean staff restrooms Sunday–Friday.
8. Maintains clean and clutter-free areas in the hospitality services staff area.
9. Practices safe chemical usage. 
10. Performs routine preventative maintenance as needed to guest accommodations, cottages, and meeting spaces,  Ensures smoke detectors, light fixtures, hardware and plumbing are functioning correctly
11. Reports any damage or additional maintenance concerns in a timely manner.

QUALIFICATIONS: 

· High school degree or equivalent desired, but not required.

· A valid driver’s license is preferred, but not required. 

· Ability to interpret oral and written informational data is required. 

· Must be able to establish and maintain effective working relationships with diverse groups of people representing all social and economic segments of the community.

· Excellent customer service skills and the ability to enforce rules in a professional and positive manner is a must.

PHYSICAL REQUIREMENTS: This position requires the ability to walk, pull, push, sit, bend, or stand for prolonged periods of time. Other physical requirements include the ability to lift up to 25 pounds.