Are you passionate about making a difference in the lives of others? At JFCS of the Suncoast, we are more than just an organization; we are a community driven by compassion, purpose, and the mission to uplift those in need. As one of the area’s leading mental health and human services agencies, we take pride in delivering care that empowers individuals and families to achieve self-sufficiency and stability.

Inspired by the Jewish tradition of helping all people, our services are offered on a non-denominational basis, ensuring that everyone in our community feels seen, supported, and valued. Whether you’re providing direct support to clients or working behind the scenes, you’ll play a vital role in creating meaningful change.

At JFCS, we are looking for team members who are mission-focused, empathetic, and ready to bring their hearts and talents to the table. Here, your work will have a lasting impact on the lives of others, and you’ll be part of a supportive, purpose-driven team that shares your commitment to making a difference.

If you’re ready to join us on this inspiring journey, we can’t wait to welcome you to JFCS of the Suncoast!

JOB DESCRIPTION:

Overview:

Operation Military Assistance Program (OMAP) is an SSVF grant program. 

The Housing Navigator is responsible for developing a housing stock of rentals for Veterans and assisting Veterans with the rental process. The Housing Navigator must engage property owners, building managers, real estate agents, and property management companies to build and maintain a database of units and landlords/property managers in the area. This position ensures adherence to the mission, vision, and values of JFCS, as well as compliance with SSVF policies and procedures. The role works closely with the veteran’s Case Manager and reports to the Program Coordinator.

Key Responsibilities: 

• Landlord/Tenant Education and Training.  
• Expand Affordable Rental Units  
• Process Monitoring  
• Veteran Placement  
• Property Inspection  
• Follow-up to Ensure Stabilization
• Timely submission of required HMIS data 
• Implementation and ongoing utilization of the internal records management system.

Qualifications:

· A bachelor’s degree from an accredited school of higher education preferred (not required) or equivalent experience, preferably in a human services-related program 

• Veteran preferred (not required)

· At least two years of experience working directly with low-income individuals/families, preferably with people who are homeless and/or who are veterans

Knowledge Skills and Abilities 

• Capacity to understand agency functions, programs, and services and make appropriate client referrals.
• Professional and positive demeanor.
• Commitment to ongoing professional development, especially in high-risk areas such as domestic violence, trauma, substance abuse, and exploitation of vulnerable populations
• Cultural sensitivity and competency in speaking to diverse populations.
• Excellent oral and written communication skills. 
• Ability to establish and maintain professional relationships with colleagues, both within and outside the agency.
• Strong time management skills and dedication to meeting work demands.
• Self-motivation, independence, and perseverance in achieving goals.
• Proficiency in Microsoft Office and the ability to learn and utilize the agency’s EHR system.
• Ability to maintain HIPAA compliance and confidentiality.
• Awareness of personal biases and the ability to control them.
• Knowledge of housing principles, guidelines, laws and concepts.
• Knowledge of housing market trends
• Ability to maintain automated housing database(s)
• Ability to form positive relationships with program participants and current and potential landlords
• Ability to work with team members to support the needs of Veteran families.

Physical Requirements: · Requires a full range of motion, including manual and digital dexterity and hand-and-eye coordination. · Requires vision, speech and hearing capacity that is corrected to normal range, or special accommodation made which are sufficient for the completion of assigned tasks.· Requires work while walking, standing and sitting at a desk, including the use of a computer.· Requires the ability to lift 30 pounds· Requires occasional outside work, under stressful conditions and during irregular hours.· Requires the ability to drive and regular access to a reliable vehicle.

Benefits: 

• 403(b) & 403(b) matching
• Health / Dental / Vision / Disability / Life Insurance      
• Paid holidays, typically 17-18 per year – Including federal holidays and key Jewish holidays 
• PTO – starting at 15 days a year 
• Employee Assistance Program
• Early closure on Fridays at 3:30 
• 37.5 hour work week