Senior Content Designer
Fully Remote
Description

Overview:

Vaultes is a rapidly growing enterprise IT and cybersecurity company headquartered in the Washington DC metro area. Serving customers across the Federal government and commercial sectors, we use our broad experience and deep technical expertise to implement customized solutions to enable mission achievement and secure the world through technology. 


As a member of our dynamic tech team, you will work collaboratively with team members and key stakeholders to engage in various aspects of Content Design for our clients. Your passion for continuous learning and commitment to professional development is paralleled by your knowledge of Content Design. 

  • This is a full-time W2 position. 
  • Corp-to-Corp and 1099 ineligible. 

Location:

  • Remote with potential travel to Client site.
  • You must be legally authorized to work in the USA. Vaultes does not provide visa sponsorship. 
  • You must be able to pass and maintain a valid Security Clearance. 

Responsibilities:

  • Develop, design, and manage user-centered content strategies aligned with project goals and government requirements.
  • Collaborate with cross-functional teams, including developers, UX designers, and subject matter experts, to create intuitive and accessible content.
  • Ensure all content complies with government standards, including Section 508 accessibility and agency-specific policies.
  • Conduct research to understand user needs, incorporating insights to optimize content design and usability.
  • Write, edit, and proofread content for digital platforms, ensuring clarity, accuracy, and consistency with the project’s voice and tone.
  • Develop and maintain content templates, style guides, and workflows to streamline processes and ensure consistency.
  • Test and validate content functionality, usability, and accessibility, using tools like Axe, Wave, or NVDA.
  • Monitor and maintain content across platforms, ensuring it is current, accurate, and compliant with contractual obligations.
  • Serve as a content advisor to stakeholders, providing guidance on best practices and aligning content with project objectives.
  • Lead content reviews, audits, and revisions, identifying areas for improvement and implementing solutions.
  • Manage version control, documentation, and archiving of content to ensure seamless updates and retrieval.
  • Provide mentorship and guidance to junior team members, fostering a collaborative and productive work environment.
  • Report content metrics, usability findings, and user feedback to stakeholders for continuous improvement.
  • Ensure secure handling of sensitive government information in compliance with agency guidelines. 
  • Perform other duties as assigned.
Requirements

Qualifications:

  • Bachelor’s degree in English, Communications, UX Design, Technical Writing, or a related field.
  • 5-7+ years of experience in content design, technical writing, or a similar role, preferably on government or public sector projects.
  • Deep understanding of user-centered design principles and content strategies.
  • Proven expertise in developing content that complies with Section 508 accessibility standards and other federal guidelines.Proficiency in content management systems (CMS) like Drupal, WordPress, or SharePoint.
  • Strong skills in creating and maintaining style guides, templates, and editorial standards.
  • Experience conducting user research and applying findings to optimize content design.
  • Familiarity with tools for accessibility and usability testing (e.g., Axe, Wave, NVDA).
  • Working knowledge of HTML, CSS, and web publishing best practices.
  • Proficiency in software tools such as Adobe Acrobat, Microsoft Office Suite, and project management platforms (e.g., Jira, Trello).
  • Ability to obtain a security clearance.

Perks and Benefits:

  • Paid time off 
  • Paid holidays
  • Work-from-home opportunities
  • 401k with matching incentive
  • Medical/dental/vision benefits
  • Company provided life insurance
  • Company provided short-term disability
  • Professional development opportunities 

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Capable of operating a computer and other office productivity machinery, and frequently communicate with co-workers, management, and customers.

This is a Full-Time, W2 position. Corp-to-Corp and 1099 ineligible.


Vaultes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.