We are HALO! We connect people and brands to create unforgettable, meaningful, and lasting experiences that build brand engagement and loyalty for our over 60,000 clients globally, including over 100 of the Fortune 500. Our nearly 2,000 employees and 1,000 Account Executives located in 40+ sales offices across the United States are the reason HALO is #1 in our $25B industry.

We are looking for a Project Coordinator who will be responsible for overseeing client orders and the day-to-day administrative functions of these orders. Other responsibilities include order follow up with suppliers and freight companies, procurement and returning of samples, order pre-invoicing, and securing purchase orders/client payment while engaging in high quality client experiences.

Responsibilities

• Coordinate with suppliers and their production schedules ensuring the delivery and receipt of products are accurate and on-time.
• Monitor quality control on ordered merchandise, screening for product quality and accuracy while ensuring client’s brand guidelines are adhered to.
• Coordinate timely delivery of product to appropriate destinations (embroidery, screen print, end product to client) including frequent tracking and updates on proof of delivery.
• Coordinate receipt and review of production proofs, verifying accuracy to specifications of order and final approval from client.
• Proactively consider items that could impact a shipment from arriving on time and manage around them.
• Investigate, resolve, and find solutions for customer complaints and order related issues.
• Help research and price merchandise for new projects. Retrieve quotes from suppliers and understand supplier’s company procedures, requirements, and lead-time.
• Coordinate with internal departments on customers’ behalf to ensure customer needs are met.
• Develop and grow relationships with customers by understanding their business needs, products and goals and provide solutions to best meet these needs.
• Develop and maintain positive relationships with suppliers. Keep track of special agreements and pricing available with our preferred suppliers.
• Develop strong industry and product knowledge and understand the value of products and why/how clients use them.
• Finalize outstanding billing information in a timely manner.
• Participate in staff meetings with helpful and productive suggestions and information.
• Complete other tasks as assigned by supervisor.

• High school diploma or GED required.
• 2 + years’ experience in project coordination or equivalent experience
• Proficient in use of Microsoft Word, Excel, and email.
• Ability to prioritize, manage and/or delegate multiple projects at a time.
• Oversee schedule and proactively plan.
• Outstanding written and verbal communications skills, ability to listen, give suggestions and receive feedback.
• Ability to adapt to sudden and frequent changes and move flexibly with patience and decorum.
• Use a solution-focused approach to resolving issues while maintaining professionalism and openness to a variety of possible outcomes.
• Coordinate and manage meetings with supervisor and team ensuring all action items are completed.
• Ability to multi-task; manage multiple priorities within limited timeframes.

This compensation range has been created in good faith based on information known to HALO at the time of the posting and does not include any potential benefits, however, such information will be provided separately when appropriate. The estimated hourly rate for this position is between $16.50-20.87/hour USD, depending on experience.

More about HALO

HALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions. We partner with our clients to break through the clutter of our media saturated world and connect their brands to customers, employees and other audiences critical to their success. As a team member you can expect a positive culture of ingenuity, inclusion, and determination. We also offer:

• Career Advancement: At HALO, we love promoting from within. Internal promotions is the key to our exponential growth in the last few years. With so many industry leaders at HALO, you'll have the opportunity to accelerate your career by learning from their experience, insights, and skills and gain access to HALO's influential global network, leadership experiences, and diverse thinking.
• Culture: We love working here and know that you will too. You can expect a positive culture of ingenuity, inclusion, and relentless determination. We push the limits of possibilities and imagination by staying curious, humble, and provocative in order to break through yesterday's limit. Diversity is the source of our creativity and we thrive when each of contributes to an inclusive culture of respect, dignity, and equity mindset in everything we do. We keep our promise for excellence with an unrelenting commitment to achieving results and supporting one another to stay accountable, transparent, and dependable.
• Recognition: You're going to succeed here, and you can count on us to celebrate your wins. Colleagues across the company will join in recognizing your big milestones and nominate you for awards. Over time, you'll earn so much recognition that you can convert into gift cards, trips, concerts, and merchandise at your favorite brands.
• Flexibility: We pride ourselves on flexible schedules that help you find a balance between professional and personal demands. We believe that supporting our customers is the priority and trust that you and your manager will find a schedule to achieve that priority.
• Work with your favorite brands: HALO clients include over 100 of the Fortune 500 as well as thousands of mid and small-size organizations. You'll be on teams that are focused on the future of our industry and bringing our customers fresh ideas that are first-in-the-world.
• Stay well at HALO: At HALO, we have benefits that support all parts of your life and to find a work-life balance custom to you. We offer easily accessible mental healthcare for you and your family. HALO has multiple programs to help with life’s challenges. Our program focuses on behavioral health coaching, therapy and psychiatry, personalized skill development, and providing access to care for your dependents. In addition, we offer nation-wide coverage Medical, Dental, Vision, Life and Disability insurance, and additional Voluntary Benefits. Prepare your financial future with our 401K Retirement Savings Plan, Health Savings Accounts (HSA), and Flexible Spending Accounts (FSA).

HALO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We insist on an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Inclusion is a core value at HALO and we seek to recruit, develop and retain the most talented people.

HALO participates in E-Verify. Please see the following notices in English and Spanish for important information: E-Verify Participation and Right to Work. 

HALO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at hr@halo.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Careers page.