ABOUT US

Coastal Community Bank is a leader in Banking with strong Financial infrastructure leading Banking as a Service (BaaS) and Fintech strategies. The people at Coastal not only help people with their personal banking; they help businesses with banking technology integration that leads to business growth, flexible financing, and unimagined potential. We think and work like entrepreneurs, always moving and constantly improving. We are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here.

OVERVIEW (WHAT YOU’LL DO)

As an ERM Risk Manager I, you will be accountable for assisting in the creation of risk standards, conducting comprehensive risk assessments, and collaborating closely with First Line business units to facilitate risk management activities. This role is critical in identifying, evaluating, and mitigating risks to ensure the organization’s risk management framework is robust and effective.

RESPONSIBILITIES TO INCLUDE (HOW YOU’LL DO IT)

Manage the people and process in completing the end-to-end RCSA risk service process including but not limited to the following:

• Risk Assessments: Conduct detailed risk assessments to identify potential risks and vulnerabilities within the organization.
• Collaboration: Work closely with first line business units to support and guide them through the risk and control self-assessment (RCSA) process.
• Risk and Control Identification: Identify emerging risks and trends that could impact the organization and develop strategies to mitigate these risks.
• Control Evaluation: Evaluate the effectiveness of existing controls and recommend enhancements where necessary.
• Monitoring: Provide effective challenge over First Line activities including risk assessment, control design, control effectiveness, strategic assumptions, risk analysis, and conclusions made during risk activities.
• Reporting: Prepare and present risk reports, including visuals and dashboards, to senior management and relevant stakeholders.
• Training: Provide training and support to First Line business units on risk management practices including RCSA process and other risk programs.
• Policy Development: Assist in the development and implementation of risk management policies and standards.
• Continuous Improvement: Evolve workflow processes, develop job aids, deliver training and consultation as needed to improve process effectiveness and efficiency. Enhance and seek process improvement opportunities, collaborating with management, to use technology solutions to reduce reliance on manual processes.
• Issue Management: Assist in the evaluation of, and consult on the remediation of, risk deficiencies and risk events including root cause analysis and process improvement recommendations; follow escalation protocol when required.
• Maintain compliance with all regulatory requirements. 
• Develop and train FLOD and SLOD staff in Risk Assessment processes. Oversee successful execution of critical risk assessment work streams.

QUALIFICATIONS (WHAT YOU’LL BRING)

• Strong analytical skills to identify potential risks from data provided.
• Ability to make informed decisions quickly, often under pressure, to mitigate risks effectively.
• Excellent communication and interpersonal skills across the company and various levels of management.
• Ability to work collaboratively with various business units.
• Ability to manage multiple tasks/projects and deadlines simultaneously.
• Ability to work independently and with a team.
• Proficiency with Microsoft Office suite of products to include Outlook, Excel, Word.

EDUCATION/EXPERIENCE

• Bachelor’s degree in Risk Management, Finance, Business Administration, or a related field and/or equivalent experience.
• Minimum of 5 years of experience in enterprise risk management, compliance, finance, or audit, preferably within a financial services or corporate environment.
• 1-3 years of supervisory, leadership or management experience.
• A relevant certification (e.g., CERP, CRMA, CISA) is a plus.
• Experience in technology, information security and/or data risk management field preferred.
• Fintech experience preferred.

HOW YOU’LL THRIVE AT COASTAL

• Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development.
• Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference.
• Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust.
• Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box.
• Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.
• Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence.

BEING YOU AT COASTAL

Coastal is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are also committed to compliance with all fair employment practices.

PHYSICAL DEMANDS

The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee must:

• Can sit for extended periods of time.
• Can stand for extended periods of time.
• Can perform repetitive finger, hand, and arm movement.
• Can use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc. 
• Able to view and read computer screens for extended periods.
• Can occasionally stoop, kneel, crouch, or crawl.
• Can occasionally lift or move up to 10 pounds.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.