Willow Creek Community Church is an egalitarian non-denominational, multi-site church in and across Chicagoland passionate about helping people take next steps to love God, love people, and change the world. 

As a part time Campus Set Up Technician you’ll provide facility room set-up and A/V technical support, maintenance and quality control of campus environments, and guest services during open building hours for church services, ministry initiatives and Missional Space events. In addition, you’ll lead volunteer teams, which includes developing, pastoring, and training volunteers. 

This part time position is for about 20 hours per week. This role requires the ability to work a flexing schedule including various evenings, weekend and/or day shifts when necessary. The pay range for this position is $16.40/hr to $21/hr and is dependent upon experience and skill set. Benefits include the ability to accrue paid vacation time, plus paid time off the week after Christmas and the week of July 4th, counseling reimbursement and the ability to contribute to a retirement savings plan.

Job Responsibilities

• Provide facility set-up and campus preparation leadership for daily ministry, special events, missional space initiatives and outside rentals.
• Provide customer/guest services leadership for internal ministry and outside groups. (Campus Assistance Line, A/V technical support, coordinating with Facility and Risk Management on campus safety and building issues, etc.)
• Maintain a specialty area management task or team value leadership role (training, audio-visual, inventory management, lost and found management, lobby request oversight, team spiritual formation etc.)
• Train, develop and communicate with volunteers
• Model and provide spiritual leadership to the ministry (in the midst of and through the work of the ministry)
• Provide point leadership on evacuation, security and safety issues

Staff Values:

• Believing the Best | Trust is our default
• Commit to Candor | Kindness is our way
• Embrace Challenge | Grit is our style
• Setting the Tone | Joy is our attitude
• Choose Unity | Diversity is our strength

Success is Defined As…

Supporting ongoing ministry & special events in a sustainable way as well as supporting the custodial and set-up excellence of the facility through the ministry and volunteers. Providing radical hospitality to internal groups and outside guests during periods of open building hours, large ministry initiatives and missional space events while upholding organizational values. Creating a team culture where people are the priority, positive culture building and incorporating volunteers into the team are the norm.

Preferred Skills and Experience

Skills/Competencies:

• Advanced problem-solving skills
• Time management skills
• Quick decision-making ability
• Understanding of facility operations
• Excellent customer Service Skills
• Understanding of the South Barrington Willow Creek Community Church building
• Ability to work a flexing schedule including various nights, weekend and/or day shifts when necessary
• Team Development skills

Personal Characteristics:

• Delegation 
• Honesty
• Strong Communicator
• Learning Agility
• Self-Confidence

Education and Experience:

• High-school education or GED required
• Experience leading a Team 
• Prior customer service experience
• Prior supervisory experience preferred