Loan Origination Assistant Manager

Dahlia Building | Hybrid Work from Home (3 days per week in office)

Bellingham, WA

Monday – Friday 8:00 am to 5:00 pm | 40 hours per week

A Day in Your Life at Peoples Bank:

As a Loan Origination Assistant Manager, you will be responsible for the daily supervision of the Loan Origination Department functions and employees. You will ensure that processes and controls are designed efficiently, effectively, and compliantly. In addition, you will act as the expert resource for the loan production team and other departments for problem resolution.

Your Primary Responsibilities Would Include:

• Being responsible for workflow management and scheduling of Loan Origination staff.
• Providing daily supervision for the department, including performance reviews, one-on-ones, salary recommendations, career counseling, scheduling work assignments, and monitoring timecards.
• Providing problem-solving assistance to the Loan Origination team, loan officers, support staff and related departments.
• Ensuring processes are efficient, properly designed, compliant and ensuring procedures are clearly documented.
• Managing and maintaining Standard Operating Procedures for the department, ensuring new or changed processes are documented in accordance with bank standards.
• Ensuring that all departmental policy and procedural changes are approved utilizing either the Policy and Procedure Development Committee or Enterprise Change Management system.
• Providing subject matter expertise for Loan Projects related to Loan Origination.
• Providing subject matter expertise and performing maintenance for systems related to Loan Origination.
• Supporting loan audits by gathering information and coordinating loan reports for request list.
• Backing up Loan Origination Manager tasks and functions as needed.

What You Bring to the Team:

• You have a High School Diploma, G.E.D. or equivalent.
• You have a minimum 2 years of loan operations or support experience.
• You should have 2 years of supervisory experience.
• You have knowledge of loan documentation, loan policies, processes and procedures.
• You have a strong working knowledge of Word and Excel.
• You have demonstrated effective leadership and problem-solving skills.
• You have knowledge of loan documentation, loan policies, processes, and procedures.
• You possess knowledge of and compliance with banking regulations, policies, and procedures.
• You work with minimal supervision and have excellent organizational, problem-solving, and decision-making skills.
• You have strong interpersonal skills including professional etiquette and service mentality.
• You are skilled at business communication, both verbal and written.
• You have a strong professional demeanor and high regard for confidentiality.
• You can travel to other Peoples Bank locations and off-site for meetings and/or training as required.
• You have the ability to model the Peoples Bank Mission, Vision, and Values.

This position description is not intended to cover or contain a comprehensive list of all functions, duties or responsibilities that are required in this position. Functions, duties, or responsibilities are subject to change at any time with or without notice. 

*For a comprehensive job description please contact HR department at Human.Resources@PeoplesBank-wa.com

The Bank’s Commitment to You:

We ensure that YOU are provided with dedicated, tailored support from our existing team. We admire your passion for growth and self-fulfillment, so we offer engaging professional development and career advancement opportunities. In addition, you will be working with a widely supportive HR team with a wealth of knowledge across a variety of areas.

For over 100 years, Peoples Bank’s philosophy of “People First” has created an unwavering commitment to our employees, customer, and local communities. Our purpose is to serve our communities with honesty, integrity, respect, and commitment – and our promise, “A Higher Level of Service” always starts and ends with people. We strive to be the “Best Community Bank in the Pacific Northwest”, and that endeavor includes being the “Best Employer in the Pacific Northwest”. 

Our Employees Enjoy Generous Benefits:

• We are proud to offer hybrid work from home options for most non-customer facing positions.
• We share our success with you through Profit Sharing, Incentives, and other Bonus Structures, based on your position.
• We enjoy a healthy work/life balance by offering 12 days of paid vacation, 2 paid wellness days, 2 days of paid community service time, as well as paid sick leave that is accrued based on hours worked. Our employees will also enjoy 11 paid holidays throughout the calendar year.
• We understand that wellness needs can look different for everybody, so we provide a full suite of Health benefits to employees and their families that includes Medical, Dental and Vision Insurance, Mental Health Resources, and a $200 annual reimbursement for wellness related expenses.
• We invest in your financial security by providing an 8% 401(k) employer match and safety net of life and disability plans.

EEO Statement(s):

At Peoples Bank, we know we are better together. We are dedicated to crafting an inclusive and equitable workplace that represents the diverse communities we serve. If you’re excited about the job, we encourage you to apply, all experiences are welcome. Peoples Bank is proud to be an equal opportunity workplace and affirmative action employer.