Job Title: Accounts Receivable Manager

Reports To: CFO

Direct Reports: n/a

Division: Finance

Location: ETRO Corporate Office

About Us:

ETRO is a fashion house that has defined Italian style around the world since 1968. From research into textiles and attention to detail, ETRO creates luxury clothing and accessories for men and women, where passion for travel and sartorial tradition are the key concepts of every collection.

 Scope:

ETRO is looking for an experienced Accounts Receivable Manager to lead and oversee all AR functions, with a primary focus on Wholesale while also managing Retail receivables. This role will be responsible for timely and accurate sales reconciliation, processing incoming payments, handling chargebacks, managing customer accounts, and building strong client relationships. A key objective will be to optimize cash flow through effective management of outstanding invoices and close monitoring of customer accounts. The ideal candidate should bring strong leadership skills, excellent analytical abilities, and a proven record of improving AR processes in a dynamic, fast-paced environment.

Responsibility:

Accounts Receivable/Credit Management

• Perform weekly and monthly sales reconciliations for both Wholesale and Retail departments.
• Reconcile department store trial balances on a weekly basis.
• Send invoices and statements to specialty stores and non-EDI clients weekly.
• Manage the reconciliation of EDI invoicing with the logistic team.
• Verify new clients' credit status using Experian credit reports.
• Address and resolve discrepancies, disputes, and customer inquiries.
• Oversee the reconciliation of retail credit card accounts receivable.

Cash Flow Management & Reporting

• Prepare and maintain weekly cash flow reports, ensuring accuracy in projected and actual collections.
• Monitor daily cash balances, providing insights on cash flow trends to assist in financial decision-making.
• Daily bank upload of all bank accounts to our accounting system and daily cash position to upper management.
• Daily retail sales report to stores and upper management.
• Forecast on a monthly and weekly basis of account receivable.
• Track overdue invoices and ensure timely collections to prevent cash flow disruptions.
• Ensure timely and accurate billing to customers to maintain a consistent flow of receivables.
• Verify new vendors and changes in banking information for ACH and wire instructions.

Allowances, Chargebacks, & Returns Management

• Monitor, document, and dispute all chargeback activities related to PO violations promptly, collaborating with clients to resolve issues proactively.
• Review and record customer allowances in coordination with the Wholesale department.
• Reconcile customer returns with the Logistics and Wholesale teams, preparing reports for upper management approval.

Wholesale Accruals & Reconciliation

• Conduct monthly wholesale accruals, ensuring accurate accounting of all outstanding balances, allowances, and receivables in financial statements.
• Create quarterly wholesale budgets to ensure alignment with forecasted revenue and financial goals.

Process Improvement & Compliance

• Ensure compliance with internal controls, company policies, and financial regulations, managing the AR function effectively
• Support audits related to accounts receivable and provide relevant documentation and analysis during financial audits.
• Develop and enforce standardized operating procedures (SOPs) for AR processes across the organization to ensure consistency and reduce variability in cash flow management.
• Identify opportunities to streamline AR processes, improve efficiency, and reduce errors through automation or best practices.
• Analyzing financial performance and key performance indicators (KPIs) related to accounts receivable, providing insights and recommendations for improvement.

Organizational interfaces

• Finance
• Planning
• Retail
• Wholesale

Knowledge & Skills:

Education / Experience

• Bachelor's degree in related field and/or equivalent experience.
• 8+ years’ experience, ideally within Finance.

Specific Skills

• Proficiency in SAP is required.
• Highly skilled in Excel.
• Solid understanding of general accounting principles, credit risk management, and collection strategies.
• Experience working collaboratively with department stores.
• Exceptional communication skills, with the ability to present effectively at all levels of the organization.
• Capable of working independently as well as in a team setting.
• Strong interpersonal skills are essential.
• Ability to manage multiple tasks while meeting deadlines.
• Excellent organizational skills, attention to detail, and a commitment to resolving outstanding issues.
• Knowledge of EDI and AS400 systems is a plus.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact HRUSA@Etro.com.