Administration

· Prepare daily Restaurant Revenue   Report data by auditing Micros tapes and journals to breakdown revenue,   covers, waiters’ fees, tips paid out, and settlements by type and cashier.

· Run audit reports and journals from   all credit card and computer systems.

· Input revenue, expenses, and   allowance to generate required daily reports such as the Guest Ledger Summary   and the Daily Restaurant Summary.

· Balance all revenue and settlement   accounts nightly, maintain files, and reset the system for the next day’s   operations.

Support

· Make corrections and adjustments and   handle any computer issues that may arise.

· Ensure all reports and back-up   vouchers are complete and filed properly.

· Ensure all necessary copies of   documentation and reports of daily work are distributed to the proper   department.

· Review and correct discrepancies in   the Front Desk System.

· Coordinate with the front desk and   restaurant\bar closing to facilitate a smooth operation of file maintenance   and reset of systems for next day operations.

· Ability to communicate effectively   with guests, vendors, and other associates.

· Ability to adhere to all applicable   Federal, state, local, safety, and health standards.

· Ability to assist with the design   and preparation of statistical reports and presentations as needed.

· Perform front desk supervisor, guest   service agent, reservations agent, and telephone operator duties as needed.

· Ability to accurately reports   information.

· Ability to scrupulously follow all StepStone   and hotel policies and procedures.

· Attend required Hotel meetings.

Professionalism   and Style Expectations

These   are expected of every associate within StepStone Hospitality, Inc.

Personal Effectiveness

· Projects and assignments are   completed thoroughly, professionally, and with care.

· Adjusts to high-pressure conditions   and is open to change.

· Assumes responsibility for personal   growth and development.

· Conducts him\herself (acts and   dresses) professionally at all times; sets standards for all associates.

Communication

· Understands and communicates the StepStone   Mission and Core values.

· Expresses ideas and conveys   information clearly, effectively, and professionally.

· Actively listens to others.

· Conveys company information,   decision, or problems to appropriate parties on a timely basis.

· Works to resolve disagreements and   is respectful of peers and co-workers.

These are required of every associate.

· Minimum lifting of 20 pounds.

· Pushing, bending, stooping, upward   reaching, manual dexterity.

· Hearing, writing, typing.

· Minimum pulling of 20 pounds.

· Other duties may be assigned by the   immediate supervisor or General Manager.

Additional responsibilities specific to you   are:

· Must have a comprehensive knowledge   of service standards, guest relations, and etiquette.

· Must have a comprehensive knowledge   of all applicable Federal, state, and local health and safety regulations.

· Must have a comprehensive knowledge   of the English language to effectively communicate with guests and   associates.

· Must have excellent mathematical and   computer skills.

· High school education and relevant   training and experience required. Additional education preferred.

· At least one year of relevant   experience required. 

· Ability to timely obtain any   required licenses or certificates.

· CPR training and first aid training   preferred.

· Additional language ability   preferred.