SUMMARY:

MCAD is seeking a Student Accounts Receivable Manager. This position is responsible for the processing, administering, billing, and servicing of student receivables. The Manager of Student Accounts delivers customer support to students and families; ensures compliance with MCAD, state, and federal policies and regulations; establishes and maintains positive relationships with critical internal and external partners. The Manager of Student Accounts must be sensitive to college needs, employee and student goodwill, and overall brand equity of MCAD as an employer and educational institution. 

DETAILS: This is a full time, exempt position expected to work 35 hours a week. This position reports to the Chief Financial Officer and is paid $58,000-$62,000 annually, depending on experience.

TO APPLY: Please submit a resume and cover letter to https://recruiting.paylocity.com/recruiting/jobs/All/b0ccf9fc-c11e-4ce1-bb54-075eb5c74c59/Minneapolis-College-of-Art-and-Design. Priority will be given to those who respond by January 10, 2025.

PRIMARY RESPONSIBILITIES:

Student Account Management

• Assist students and families with billing and collections-related procedures and policies.
• Ensure all communications to students and families are professional, appropriate, accurate, and timely, and follow FERPA guidelines and best practices.
• Manage the processing, administration, billing, and servicing of current student receivables.
• Prepare and administer alternative payment arrangements, such as monthly payment plans or individual promissory notes, in conjunction with the Financial Aid office.
• Coordinate with Financial Aid, Student Affairs, and Academic Affairs to accurately calculate individual scholarship and enrollment status.

Financial and Administrative Management

• Process the drawdown of federal and state student aid after Financial Aid confirmations.
• Prepare monthly reconciliations between GL and Jenzabar accounts and any related subsidiary accounts.
• Manage delinquent accounts and collection efforts.
• Manage Perkins Loan Program and monitor status of all Perkins loans and place delinquent or past due accounts with collections.
• Work with third party-processors to ensure accurate account information and activity.
• Prepare monthly entries to record activity and reconcile receivable accounts; prepare internal financial reports.
• Comply with all MCAD, state, and federal regulations regarding application of funds and annual reporting, including 
• Establishes and maintains positive relationships with critical internal and external stakeholders.
• Provide timely and accurate student receivables reports, analyses, benchmarks and KPIs.
• Perform other duties as assigned.
• Represent MCAD’s vision, mission, and values.
• Create and embrace a community of equal opportunities and inclusivity.

EDUCATION & EXPERIENCE

• Bachelor’s Degree, required. Degree in Accounting, Business Administration, or related field, preferred.
• Three (3) years of general accounts receivable experience, required.
• Strong problem-solving skills and ability to facilitate communications and collaborations, required.
• Experience working with student accounts receivable and Federal Student Loan programs, preferred.
• Advanced Microsoft Office Suite (Excel, data tables, etc.) experience, required.
• Demonstrated ability to adapt to new technologies, strongly preferred.

ENVIRONMENT: This position operates in a professional office environment. This position requires the ability and willingness to closely partner with team members and colleagues in other departments. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Upon request, reasonable accommodation will be provided to successfully perform the essential functions of this job. 

BENEFITS: MCAD’s community of staff and faculty enjoy a dynamic, creative, and inclusive work environment. We offer a comprehensive benefits package which includes medical, dental, vision, HSA, FSA, and 403(b) retirement plans, commuter benefits, and employer paid basic life insurance policy, short term and long-term disability coverage. MCAD promotes work-life balance with a 35 hour work week. Employees also receive 14 paid holidays, an additional two personal holidays, accrued vacation time, accrued sick time, summer days, and volunteer time off. In addition, after six months of service, full-time employees and their eligible dependents can receive tuition benefits at MCAD, as well as the potential to receive reduced tuition at more than 600 colleges nationwide.

BACKGROUND: Founded in 1886, Minneapolis College of Art and Design is located in the rich creative community of the Twin Cities. Recognized nationally and internationally for its innovative approaches to art and design  education, MCAD is home to approximately 800 students from 45 states and 15 countries. The college offers bachelor’s degrees in fourteen disciplines including arts entrepreneurship, design, fine arts, and media arts; one MFA; three online master’s degrees; and continuing education classes for all ages. Through the core curriculum, students focus on their careers and craft by learning technical and professional skills while developing their creative leadership capabilities. 

MCAD is especially interested in candidates from under-represented groups as well as individuals who have experience with diverse populations who can contribute to the diversity and excellence of the MCAD community. MCAD welcomes diversity of identity, experience, and thought. Members of marginalized communities are encouraged to apply.