Description

DSFederal, Inc. seeks a Training Coordinator to provide support and assistance to designated federal and contracted Program Managers in order to administer and coordinate training classes.   

Job Duties/Responsibilities:

• Provide support to designated Program Manager for day-to-day objectives, as well as special projects.
• Coordinate program logistics in person and virtually (including reserving event space, training set up (e.g. easels, audio visual, room layout, etc.), scheduling events, answering participant and customer inquiries, tracking applications, and tracking inventory levels of class materials. 
• Maintain information in Learning Management System (LMS) concerning class enrollments, cancellations, reschedule requests and date, time, and classroom location changes.
• Publish new classes using LMS as requested by the Program Manager and initiate corresponding paperwork for invoicing.
• Forward confirmations to enrolled students in a timely manner
• Create weekly classroom enrollment reports using the LMS for distribution to the Program Managers. 
• Work closely with technical support staff to help ensure classrooms or virtual platforms have the required technical capabilities for all training events (e.g., laptops, projector, audio visual, specific software, etc.). 
• Help ensure classrooms are clean and class materials and any additional requested materials are available for NIHTC trainings. 
• As the point of contact for instructors and students, the TC will provide customer service support in fielding inquiries about training, room rentals, retreats or other aspects. 
• Coordinate training logistics primarily through the LMS (including reserving training space, obtaining training aids (e.g., easels, audio visual, etc.), scheduling courses, managing student enrollments, registering participants, addressing cancellations, coordinating accommodation, recording course completion credits in online tracking systems. 
• Monitor inventory levels and printing class specific materials and assist Federal staff when additional items are needed. 
• Track participant survey data.  
• Create daily signage as needed for classes in session. 
• Act as backup for Training Assistant  

Requirements

• 1-2 years’ experience 
• Proficient with Microsoft Office products 
• Excellent verbal and written communication skills 
• Excellent organizational skills and attention to detail 
• Excellent time management skills and ability to meet deadlines 
• Strong customer service skills

Educational Requirements:

• High School or Associate’s Degree
• BA/BS preferred.

Who We Are:

DSFederal is a leader in health IT and data analytics that delivers innovative solutions to improve healthcare delivery and address critical challenges, including cancer surveillance, HIV/AIDS, maternal and child health, and COVID-19 emergency response. Our highly experienced professionals serve over 50 different federal clients on over 80 projects. Our people are united by one mission to improve human life through transformative solutions. www.dsfederal.com.

What We Can Offer You:

DSFederal attracts the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and more. If you enjoy being a part of a high performing, professional services, and technology-focused organization, we encourage you to apply!

Our Mission: Improve human life through transformative solutions.

Our Core Values: Integrity, People First, Disciplined Business Practices, Customer Centric, Value Creation

EEO Statement: DSFederal is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

E-Verify Statement DSFederal utilizes the E-Verify program for every potential new hire. This makes it possible for us to confirm that every employee who works for DSFederal is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website by clicking the logo below. E-Verify® is a registered trademark of the United States Department of Homeland Security

Instruction: To apply for the position, please submit an application package that includes a one-page bio and resume. The bio and resume must include the experience you have had conducting audits for federally-funded grant programsIn addition, please make sure your resume is comprehensive and details the skills and qualifications necessary for this position. 

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