If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic IT Tier 1 Support Specialist. 

Clearance: None is required, but the ability to obtain a Secret Clearance is preferred.

Work Schedule: Part-time, Onsite. Tuesday, Wednesday, Thursday.

Role Overview:

We are looking for a creative and eager-to-learn IT specialist who can think outside the box and operate with a great deal of initiative. You will be working on an effort to support Linchpin Solutions Inc.'s corporate office relating to IT troubleshooting, hardware and software upgrades, and cybersecurity incident response.

General Skillset

• Experience with Microsoft Office 
• Verbal and written communication skills 
• Ability to work both collaboratively and individually  
• Critical Thinking Skills 
• Ability to give presentations and briefings as needed 

Specific Skillset

• Knowledge of how to Install, configure, service, repair, and maintain Information Technology (IT) systems.
• Integrate multiple Information Systems (IS) in a networked environment.
• Evaluate and resolve employee IT problems.
• Perform basic troubleshooting on hardware and company assets.
• Effect required hardware upgrades and repair to maintain mission capability.
• Install and configure wireless hubs, routers, switches, and various transmission media, server hardware and software, and ensure the proper installation and configuration of workstation hardware and software for efficient operation on the network. Install, optimize, and troubleshoot Local Area Network (LAN) and Base Area Networks (BAN).

Education & Certifications

• High school Diploma or General Equivalency Diploma (GED)
• Pursuing a Bachelor's Degree in Information Technology, Computer Science, or Systems Engineering is highly preferred.

Experience Requirements 

• 1+ years of experience related to Information Technology (IT)
• Experience with Internet Protocol version 6 (IPv6), Enhanced Interior Gateway Routing Protocol (EIGRP), Border Gateway Protocol (BGP), Virtual Local Area Networks (VLANs), Virtual Private Networks (VPNs), and Network Address Translation (NAT) is preferred.
• Experience imaging laptop computers. 
• Demonstrated experience applying creative solutions to IT-related problems.
• Coursework in Cybersecurity is highly preferred

Build Your Career With Us

Linchpin Solutions’ professional services organization is committed to delivering qualified candidates that meet or exceed clients’ technical and management expectations. Our growth means exciting career opportunities for talented professionals in IT, engineering, software development, logistics, project management, and other key areas. We provide personnel that become valuable assets to the organizations they serve and contribute to the overall skill diversity and strength of the Linchpin Team. 

Career Choices

Linchpin’s success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing the company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. 

Pay Transparency Statement:

Linchpin Solutions is committed to compliance with applicable pay transparency laws and regulations. Final compensation for any position will be determined based on a variety of factors, including but not limited to: 

• Relevant prior work experience 
• Education and certifications 
• Specific skills and competencies 
• Federal Government contract labor categories and wage rates 
• Geographic location 

While salary ranges may be provided for a position, these ranges are not a guarantee of final compensation, which may vary based on individual qualifications and the specific requirements of the contract. 

Benefits:

In addition to competitive compensation, Linchpin Solutions offers a variety of benefits, including: 

• Health, dental, and vision insurance 
• 401(k) plan with company matching 
• Flexible Spending Accounts (FSA) 
• Company-funded disability and life insurance 
• Paid time off (PTO) and company-paid holidays 
• Employee Assistance Program (EAP) 
• Educational assistance and parental leave 

Please note that the specific benefits and compensation details may vary depending on the employee’s position, date of hire, and contract terms. 

Cyber Security Message

Linchpin Solutions follows a specific recruiting practice to protect all candidates. We will never request any financial information immediately. Do not reveal confidential or sensitive information without ensuring the request is coming from Linchpin Solutions directly. Please do not hesitate to contact us at (443) 707-3070 if you suspect any type of social engineering attacks such as phishing, spear phishing, baiting or any other suspicious activity.

Equal Opportunity Employment Statement 

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.