GENERAL SUMMARY

The EMR Specialist is responsible for managing electronic medical record access and permissions within our affiliate practices. This individual will work closely with the corporate operations and field operations team members to ensure that EMR access is granted and maintained in accordance with healthcare regulations and company policies and procedures. The EMR Specialist provides system training to medical staff and administrators.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

• Manages EMR access and permissions for multiple healthcare practices within the organization.
• Works collaboratively with field operations team members to ensure that EMR access is granted and maintained.
• Monitors user activity and communicates with users and providers to ensure that EMR access is used appropriately.
• Facilitates EMR access requests and user account creations as needed.
• Identifies opportunities for process improvement and works with the Manager to implement changes.
• Trains medical staff and administrators in the proper use of the EMR system.
• Deploys training methods, techniques and approaches to achieve excellent comprehension, proficiency and performance results from end users.
• Delivers individual, small group and large group training for both new and existing users, including physicians, advanced practice providers, clinical support staff, office staff and managerial staff.
• Coordinates training to ensure proper materials are available to users.
• Performs other position related duties as assigned.
• Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

• N/A

KNOWLEDGE | SKILLS | ABILITIES

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Customer-oriented with ability to remain calm in difficult situations.
• Strong problem-solving skills.
• Skill in using computer programs and applications including Microsoft Office.
• Knowledge in healthcare systems operations for EMR.
• Complies with HIPAA regulations for patient confidentiality.

EDUCATION REQUIREMENTS

• High School Diploma or equivalent required. Bachelor's degree preferred.

EXPERIENCE REQUIREMENTS

• 2 years of experience in healthcare administration, electronic medical records, or related field.

REQUIRED TRAVEL

• N/A

PHYSICAL DEMANDS

Carrying Weight Frequency

1-25 lbs. Frequent from 34% to 66%

26-50 lbs. Occasionally from 2% to 33%

Pushing/Pulling Frequency

1-25 lbs. Seldom, up to 2%

100 + lbs. Seldom, up to 2%

Lifting - Height, Weight Frequency

Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs. Seldom: up to 2%

Floor to Waist, 1-25 lbs. Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs. Seldom: up to 2%