At PROtect, LLC, we empower leaders to grow their careers while driving innovation in reliability services. This role offers a unique opportunity to establish and lead a new office location, leveraging your expertise and professional network to grow the business in an area we are not currently located. If you bring a proven book of business and a drive for success, we’ll provide the support you need to build your vision and achieve your goals.

• Operations Management
  • Develop and formalize Master Service Agreements (MSAs) with key customers to support the establishment and successful launch of a new office location.
  • Manage NDT operations for assigned location in accordance with applicable codes, standards, equipment utilization, specifications, and procedures. 
  • Prepare work schedules and assign specific duties. Oversee equipment calibration and shop maintenance. 
  • Maintain sufficient supplies and equipment to support operations and specific projects. Monitor suppliers for quality and cost of provided goods or services. 
  • Interview and hire new team members as needed to support growth. 
  • Visit job sites to provide support and consultation as needed. 
  • Oversee projects to ensure timely completion and the meeting of deadlines. 
• Safety
  • Review Job Safety Assessments and ensure that staff have proper safety equipment and supplies on hand. 
  • Maintain up to date knowledge of applicable safety policies and procedures. Direct and monitor safety standards in the work environment and ensure safety of staff. 
  • Ensure that staff respond to random drug screens following required protocols. 
  • Monitor annual drug and alcohol testing dates; ensure that employees are current for client access. 
  • Assist Safety Manager to ensure that all employees receive and maintain required training.
• Business Development
  • Leverage your professional network and bring a book of business to support the new office’s startup and growth. 
  • Develop client relationships, secure contracts and establish Master Service Agreements (MSAs). 
  • Identify local market opportunities and implement strategies to grow client base and service offerings. 
• Leadership
  • Model excellent customer service, work ethic, professional attire and conduct, safety focus, and positive attitude for your team. 
  • Effectively communicate expectations to employees and provide meaningful and timely feedback on their performance. 
  • Meet with employees individually to determine their individual professional development goals. 
  • Provide opportunities for employees to acquire new skills and certifications.
• Teamwork
  • Foster strong team culture. 
  • Support and utilize other PROtect locations with manpower and equipment when possible to maximize PROtect resources. 
• Documentation
  • Review and correct work orders, invoices, time records, and expense reports prior to submission to accounting for processing. 
  • Review inspection reports and follow up with technicians for corrections/updates as needed.

Knowledge, Skills and Abilities

• NDT Methods – Strong knowledge of multiple NDT methods and their applications. 
• Organization – Strong organizational skills, follow-through, and attention to detail. Ability to meet deadlines and manage multiple priorities effectively.
• Communication – Strong verbal and written communication skills.
• Safety – Strong knowledge of applicable safety regulations, policies, and procedures. 
• Customer Service – Excellent customer service skills. 
• Problem Solving and Critical Thinking – Able to trouble-shoot effectively and timely. Use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Teamwork – Strong team focus and ability to work effectively as part of a team. Able to provide instruction to others      effectively and professionally. Able to remain calm during stressful situations.
• Software – Ability to learn and utilize technology.
• Able to Work a Demanding and Flexible Schedule - Strong work ethic required. On call 24 hours a day by phone to      respond to call-out opportunities and emergencies. Travel approximately 20%.
• Physical Demands – Able to occasionally lift and carry objects up to 75 pounds on loose, rough or uneven terrain. Able to exert maximum muscle force to lift, push, pull, or carry objects up to 150 pounds with assistance. Climbing and working at heights, balancing, stooping, kneeling, crouching, reaching, handling, standing for long periods, walking, pushing, pulling, repetitive motion, working in confined spaces, working in extreme cold and heat,  visual acuity, working near hazards including moving mechanical parts, working near electrical components and exposures to chemicals.
• Vision – The ability to see details at close range (within 20 inches). Clarity of vision at 20 feet or more. Ability to observe an area that can be seen up and down or to right or to left while eyes are fixed on a given point.

Education

High School Diploma or GED. Prefer some college or technical school training.

Licensure and Certifications

Valid driver’s license.  Prefer ASNT Level II or III certification.

Work Experience

• Four years of demonstrated successful NDT management.
• Proven experience in managing teams, operations and financials in      a reliability services environment. 
• Prefer basic knowledge of Microsoft Outlook, Word and Excel.