Hematology Oncology Associates of CNY (HOACNY), voted one of Central New York’s Best Places to Work, is looking for a full time Triage Support Specialist to join our professional team. HOACNY provides cancer care services, Monday through Friday, at three convenient locations in East Syracuse, Syracuse and Auburn. If you are a highly motivated, team oriented individual looking to make a difference in your career, please apply now.
Competitive pay, generous benefits package including medical, dental, life, std, ltd,401k/pension, tuition reimbursement, etc. Convenient free parking.
Triage Support Specialist
Primary role is to assist triage nursing staff by transcribing messages and prescription refills from the triage phone line and messaging system and forwarding to the appropriate clinical team.
Hematology Oncology Associates of CNY is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. HOA is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Performance Requirements:
Knowledge, Skills, and Abilities: Knowledge of medical office procedures, medical terminology and medical records. Knowledge of grammar, spelling, punctuation, and basic arithmetic. Skill in operating a computer, proficiency in multi-line telephone system, and proficiency in typing. Skill in preparing and maintaining records, writing reports and responding to correspondence. Need ability to speak clearly and concisely and to also establish and maintain effective working relationships with patients, staff and the public. Need to demonstrate the ability recognize problems and recommend solutions. Ability to react and communicate calmly and effectively in emergency situations.
Experience: Knowledge of medical terminology and medical records preferred. Excellent computer skills, and communication skills necessary.
Certificate and licensure: High School Diploma