Just as we celebrate the uniqueness of each of our doughnuts, we enthusiastically support the individuality of our team members. We know that the personal attention our baristas offer our café guests has as much to do with our success as the taste of our coffee and doughnuts. Hard work, good fun, and outstanding customer service form the foundation upon which we’ve built our business — and we’re always looking for people who can help push us to even greater heights. Free doughnuts and coffee aside (and trust us, there are lots of free doughnuts and coffee!), Top Pot offers a variety of benefits to employment for our amazing staff.

Job description:

We are looking for managers that exude hospitality by anticipating the needs of our guests and move effortlessly through the rewards and challenges of supporting and developing their staff. We appreciate individuals with excellent communication skills that are just as hungry to improve the efficiency and bottom line of their business as they are to meet the needs of our guests. 

Are you confident and committed to providing exceptional internal and external customer service every day? If you are, we’d love to meet you!

This position is responsible for managing a Top Pot Doughnuts Café, engaged in preparing espresso drinks, selling doughnuts, sandwiches, pastries and general lines of merchandise. This position is also responsible for the overall upkeep of the facility, and the bottom line profitability of the café, by performing the following duties personally and then through subordinate supervisors.

Some of our benefits we offer:

• Flexible scheduling
• 401(k)
• Employee discounts - did we mention free doughnuts and coffee?
• Paid time off and sick time
• Medical, Dental & Vision insurance

What you will do:

• Use a  Guest First  decision making process to guarantee the best possible customer service at all times.
• Influence employees by demonstrating and adhering to Top Pot Core Values, policies and procedures.
• Ensuring the needs of the business are met by determining and setting par levels; ensure adjustments as needed; monitor supply daily and coordinates effort to replenish when quantities are low.
• Help with monitoring labor costs, sales, doughnut waste and cafe highlights through weekly reporting.
• Create a positive and welcoming environment by properly and proactively maintaining facilities in accordance with Top Pot standards and expectations. 
• Strong commitment to build our presence and relationship with our communities.

We would be thrilled if you:

• Have 2+ years management experience.
• Demonstrated success leading and developing a team.
• Have coffee know-how.
• Are proficient in restaurant operations and finances.
• Are a great communicator with all levels of the company and externally.

At Top Pot, we take pride in people, quality and consistency by living our Core Values everyday: Fun, Ambition, Commitment, Excellence, Team.
 

Employees must be able to occasionally lift and move up to 25 pounds and be able to stand and walk for the duration of their shift. Top Pot Doughnuts is an equal opportunity employer. Top Pot is an EEO employer.