Job Title: Product Owner

Department: Innovation

Reports To: Product Owner and Quality Engineer Manager

Employment Type: Full-Time, Salary, Exempt 

About AccuSourceHR: AccuSourceHR™ workforce solutions is a full-service employment screening organization with headquarters in Phoenix, Arizona. Since its inception in 1999, AccuSourceHR™ has been committed to continuously promoting a balance between affording innovative technology resources and providing high-quality, consistent, US-based client care. This objective is reinforced with the belief every client is unique and deserves a customized program of quality background and drug screening solutions to meet their specific organizational goals. As a PBSA-accredited provider, AccuSourceHR™ strives to ensure every client is confident in their program and views our team as an extension of their organization’s human resources, security, and risk mitigation teams. AccuSourceHR™ is equally dedicated to fostering a positive employee experience ensuring our team members feel valued, supported, and empowered in their roles. Our company culture is built on collaboration, continuous learning, and commitment to excellence, which we believe directly enhances the quality of service we provide to our clients.

Core Value Summary: As an AccuSourceHR staff member it is important that you embrace our company core values.

• Customer Obsessed: We believe that if we provide a great product and create a great customer experience at a fair price, that every customer can be a customer for life. A core part of our DNA is to be obsessed with providing an outstanding customer experience every day.
• Collaboration: We openly share ideas, skills, and experiences to solve problems, improve performance, and help team members. AccuSourceHR staff works together to make our business great; We create amazing customer experiences every time.
• Innovation: We successfully implement new ideas that create value for our customers and stakeholders. Innovation starts with a new idea. It could be a plan for an improved product or service; It could be an updated method for streamlining our operations.
• Passionate: We have intense enthusiasm and excitement for what we do for our customers, partners, and team members. Our passion for our work is often the difference between doing the work and doing the work exceptionally well.
• Transparency: We share thoughts and opinions honestly and respectfully. Transparency promotes open communication and leads to forming healthy relationships by emphasizing being direct with people in our workplace.
• Accountability: We show up and set out to accomplish the things we said we would do. We take personal responsibility for our work. We have trust in our teammates and know we can count on each other to get things done. Team members take responsibility for both their performance and business outcomes.

Job Summary: The Product Owner is responsible for defining and managing the product vision, collaborating with stakeholders to gather requirements, refining user stories, and ensuring seamless integration of solutions. This role requires strong problem-solving skills, a passion for product development, and a commitment to making a meaningful impact on the communities we serve. The Product Owner will also oversee the creation of high-quality requirement documents, work with UX/UI teams to deliver user-centric designs, and continuously monitor and improve product performance.

Key Responsibilities:

Define and manage the product vision, roadmap, and backlog to deliver key features and capabilities.

Collaborate with stakeholders to gather requirements, refine user stories, and establish acceptance criteria.

Produce high quality requirement documents with wireframes and prototypes and communicate with the business stakeholders, developers and testers.

Oversee seamless integration of front-end, backend, and data solutions, ensuring scalability and performance.

Partner with UX/UI teams to deliver intuitive designs and customer-centric solutions.

Facilitate agile ceremonies, including sprint planning, backlog grooming, and retrospectives, ensuring alignment across teams.

Monitor KPIs, user feedback, and product performance to identify improvement opportunities.

Work closely with experienced developers, software architects, and project managers to create high-quality solutions.

Education/Experience:

• Bachelor’s degree in software development
• 3-5 years of experience in product owner and business analyst roles.
• Experience in developing and leading the execution of product development.
• Experience in background screening industry and HR related field.

Qualifications/Skills: The requirements listed below are representative of the knowledge, skills and/or abilities for this position.

• Strong knowledge of every stage of the product development process from concept to post-launch.
• Demonstrated experience understanding user needs and market trends that are successfully translated into practical plans.
• Proven ability to craft workflow and user experience requirements that meet strategic business goals.
• Strong oral and written communication skills.
• Strong project management skills, including ability to develop schedules and oversee work-in-progress for budgeting compliance.

Benefits:

• Work with a great team of likeminded thinkers who are driven to deliver for our customers
• Medical (with company contribution)
• Dental/Vision 
• Employer paid Life Insurance and Long-Term Disability
• Short-Term Disability
• 401(k) (with company match)
• Paid holidays 
• Paid time off (PTO)
• Sick Time
• Pet insurance

Physical Requirements:

• Must have a dedicated and ergonomic workspace at home conducive to focused work.
• Access to a stable and reliable high-speed internet connection.
• Adequate lighting and minimal background noise to support professional video calls and meetings.
• Ability to lift and carry up to 5 pounds occasionally, for tasks such as setting up a workstation or equipment.
• The ability to work comfortably and effectively in a home environment that meets ergonomic standards, including proper seating and desk setup.

Equal Employment Opportunity:

AccuSourceHR, Inc, provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, pregnancy, gender identity, sexual orientation, status as a Vietnam-era, special disabled veteran or other veteran, or any other status or characteristic protected by applicable federal, state and/or local laws.

AccuSourceHR, Inc. reserves the right to modify, interpret, or apply the job description as needed. This job description is for informational purposes only and should not be construed as an offer or guarantee of employment.

Any offer of employment is conditional upon the successful completion of a background investigation and drug screening.

By submitting your application for and/or accepting this position, you acknowledge and agree that, if selected, you will be required to electronically sign certain employment-related documents upon commencing your position. This may include, but is not limited to, the offer letter, employment agreement, and other necessary forms.