The Systems Administrator II will be responsible for maintaining, administering, and enhancing our cloud infrastructure with a focus on security and hosting. This role requires a proactive individual who is comfortable working independently and collaborating with senior staff members to resolve complex security and hosting-related issues, as well as architect and set up secure client hosting environments. The Systems Administrator II should also be comfortable speaking directly with clients and be able to clearly communicate technical concepts to non-technical individuals. 

• Manage day-to-day operations of the internal and client cloud infrastructure to ensure high availability, performance, and security of mission-critical resources.
• Monitor system/network performance, configuration, maintenance, and repair to ensure optimal operation.
• Maintain a solid understanding of cloud networking concepts, subnets, routing, load balancing, firewalls, and cloud security.
• Responsible for the configuration and maintenance of client hosting environments including security measures for various platforms.
• Work directly with the development team to provide infrastructure support as needed.
• Maintain and enhance SilverTech’s Continuous Integration/ Continuous Deployment processes and pipelines.
• Ensure compliance with the latest industry standards and security best practices.
• Respond to internal and client requests in a timely and friendly manner.
• Assist in performing server software and hardware maintenance and upgrades.
• Collaborate with cross-functional teams to ensure seamless integration of security protocols.
• Participate in on-call rotation for resolution of issues in a 24x7 cloud environment.
• Coordinate with other teams in improving our hosting offering, and security posture.

Qualifications

• Bachelor's degree or equivalent.
• 3-5+ years of experience in the Information Technology field.
• Understanding of cloud native systems.
• Understanding of .NET applications and hosting.
• Understanding of azure hosting fundamentals- App Services, Azure SQL, Key Vaults, Application Insights.
• Familiarity with operating system administration, virtualization technologies, and network security.
• Experience in Cloud logging, monitoring, and observability tools.
• Excellent communication and customer service skills.
• DevOps experience a plus.
• Relevant certifications in cloud technologies are a plus.
• CompTia+ security a plus.

Changing the game

• Competitive health packages
• 401k + company match
• Flexible schedules
• Hybrid workweek (in office Tuesday-Thursday)
• Unlimited PTO after 5 years of employment
• Birthday day off
• Companywide paid week off for rest and relaxation between Christmas and New Years
• Regular learning opportunities
• Monthly company-provided lunches
• Work in a fun, collaborative, and innovative environment
• Work with cutting-edge technology
• Regular crew events, outings, and more!
• We believe in career growth! We will help you achieve your goals through continuous professional development and regular career progressions.

About SilverTech, Inc.

SilverTech is a growing digital agency with offices located in Bedford, NH and Indianapolis, IN. Originally founded in 1996, our team has grown to over eighty crew members made up of web and digital experts! We pride ourselves on helping our clients realize their full potential on the web, but its our culture that really sets us apart. Not only are we driven to innovate, but also to collaborate, ideate, and of course, celebrate. We believe in Real Tech and Real People to drive Real Results for our clients. We also provide a competitive benefits package and other awesome perks. Ready to change the game with us?

Our Vision

To create unparalleled experiences that enhance the human connection.

SilverTech Values

• Passionate: We are driven and dedicated to surpassing expectations. We take pride in our craft and in delivering exceptional work for our clients.
• Authentic: We are genuine, true to ourselves, and others. We uphold transparency, honesty, and integrity.
• Curious: We are inquisitive, always eager to learn and explore. We see change as opportunity, fueling our creativity and ambitions.
• Connected: We are a unified team, with collaboration and trust at the heart of who we are. We overcome obstacles together to achieve shared goals for ourselves and our clients.

SilverTech, Inc. is an equal opportunity employer.

We participate in E-Verify for all employees - This Employer will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Employers may not use e-Verify to pre-screen job applicants and may not limit or influence the choice of documents presented for use on the Form I-9.