Position Summary: 

The Bilingual Housing Stability and Case Management Intern supports the CRS team in intake, housing navigation, and case management services to assist individuals and families in achieving housing stability. The intern will gain hands-on experience with direct client interaction, community resource referrals, and housing stabilization strategies. This role offers a unique opportunity to develop skills in trauma-informed care, resource navigation, and program compliance while contributing to meaningful, client-centered work.

 Responsibilities:

Intake and Referrals:

• Assist with responding to client inquiries and conducting initial intake assessments.
• Support staff in determining eligibility and connecting clients to JFS programs and external resources.
• Help maintain accurate records and update resource directories.

Housing Navigation Support:

• Assist clients in locating and securing housing by helping with applications and appointments.
• Collaborate with staff to maintain positive relationships with landlords and community partners.
• Educate clients about tenant rights and responsibilities under supervision.

Case Management Assistance:

• Assist clients with resource navigation, including employment, benefits, and other services.
• Provide trauma-informed support to clients as needed.

Administrative and Payment Processing Support:

• Assist in ensuring compliance with grant guidelines and maintaining accurate financial records.

General Duties:

• Document interactions and client progress in the database as required.
• Attend agency meetings, trainings, and team collaborations as appropriate.
• Contribute to other duties as assigned based on program needs.

Other: 

• The role may flex between intake, housing navigation, and case management responsibilities to provide a broad learning experience.
• JFS is committed to ensuring a supportive environment and maintaining an equitable workload for all team members and interns.

Agency Overview: JFS is a nonprofit human services organization founded over 150 years ago that serves anyone in need, regardless of their circumstances or religious beliefs. With over 30 programs and services offered, including food security, housing stability, mental health counseling, aging care, employment support, and disability services, JFS takes a holistic approach to assessing the various needs of individuals or families and providing the appropriate services all within one organization. We continuously evaluate the evolving challenges of our community and adapt or develop programs to respond to the needs of the community.

We are actively seeking talented and skilled individuals regardless of creed, race, or religion. We are looking for the person with the right qualifications regardless of background or upbringing. We are a family-oriented organization that is committed to building a multifaceted and diverse workforce. We embrace an organizational culture that prioritizes well-being and highlights the unique contributions of each team member.  

 JFS is an Equal Opportunity Employer. The Agency does not discriminate based on race, color, religion, national origin, sex (including gender identity), political affiliation, sexual orientation, marital status, age, disability, genetic information, membership in an employee organization, parental status, military status, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. 

Qualifications: 

Education:

• Currently enrolled in or recently completed a degree program in social work, human services, or a related field.

Skills 

• Bilingual in English and Spanish (speaking, reading, and writing) preferred.
• Strong communication, organizational, and interpersonal skills.
• Proficiency in Microsoft Office and willingness to learn client database systems.
• Ability to work collaboratively as part of a team.

Experience: 

• Previous experience in social services or housing programs is a plus but not required.

We value lived experience: Candidates with personal experience navigating housing instability or accessing community resources are encouraged to apply.