Description
Join the dynamic team at RosaNegra as a cocktail waitress, where every shift is a chance to provide exceptional service in a high-energy, upscale environment. You'll serve expertly crafted cocktails while delivering unforgettable experiences to our guests. If you're passionate, energetic, and love being part of a world-class venue, we want you on our team!
ESSENTIAL FUNCTIONS:
- Greet and seat guests in a friendly, professional manner, ensuring a welcoming atmosphere.
- Take and serve drink and food orders accurately and efficiently, providing excellent service throughout.
- Assist with bottle service, preparing and serving cocktails according to RosaNegra’s high standards.
- Verify guest identification to ensure compliance with legal drinking age requirements.
- Proactively check on guests to ensure satisfaction, addressing any concerns or issues promptly.
- Offer menu recommendations and suggest specials or premium products to enhance the guest experience.
- Handle cash and credit card transactions accurately, ensuring proper payment procedures.
- Collaborate with the kitchen and bar teams to ensure seamless, timely service.
- Maintain a clean and organized work area, including bar and dining spaces, throughout the shift.
- Adhere to all safety, sanitation, and health regulations to ensure a safe dining environment.
- Other duties as assigned.
Requirements
- Previous experience in a cocktail waitress, server, or hospitality role preferred.
- Strong knowledge of beverages, including cocktails, beer, wine, and spirits.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Excellent customer service and communication skills, with a focus on creating memorable guest experiences.
- Ability to operate a POS system and handle cash accurately and responsibly.
- Valid alcohol service certification, where required by local laws.
EOE